Brand: Kitchen-Aid
Model Number: KDTM354DSS4
Main Symptom: UI not responding
What happens & when: No LED lighting or function from UI. Did test as directed by Youtube video to test board. Proved bad control board (ie. no motor start up when disconnecting the UI, opened door, connecting power to board, closing door). Ordered and replaced control board (W10854216). Worked for 5 min, then same thing - dead UI. I’ve tested to ensure power to control board, tested power and possible ground on pump. It seems unlikely that new control board is bad, but I suppose is possible. Additionally, I see no visible sign of wire wear, kinking or anything that would indicate some wire break. Also tested by isolating each component that plugs into control board (looking for a short) seeing if that showed anything - nothing indicating short in any of the components that plug into board. How may I test the board to see if it is good? Do I try another board?
Error Code (if any): none
Parts or tests already tried: W10854216 control board
Photos / video link:
