Our sears kenmore elite drawer dishwasher has the following issues:
Top drawer does not fully drain, It leaves the dishes greasy ,And has a very bad odor.
The lower drawer has same greasy film and leaves food particles on dishes.
We use the recomended washing gel and were happy up til about thrity days ago when this began. Any assistance would be great .
[COLOR=black][COLOR=black]Weekend Repairman[/COLOR][/COLOR],
I’m very sorry to hear that your dishwasher is not working to your satisfaction. Putting myself in your shoes, I wouldn’t blame you for being upset. My name is Robert B. with Sears Cares and we would like to help. We would like to assign a dedicated Case Manager to assist you with resolving this situation. At your convenience please contact our office via email at smsupport@searshc.com. In the email, please provide a contact phone number and the phone number the dishwasher was originally purchased under (if different than the contact phone number) and we’ll call you directly. Also, in your email, please provide your screen name (Weekend Repairman) so we can reference your case. Again, I apologize for any trouble your dishwasher has caused but we do appreciate any opportunity to help.
Thank you,
Robert B..
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