Ice not dispensing

Refrigerator & Freezer Repair
1

Brand: Kitchenaid
Model Number: KRFC704FPS06
Main Symptom: Ice not dispensing
What happens & when:

Fridge makes ice

Paddle opens ice chute

Auger motor is not responsive

I replaced the motor and there was no change in behavior

Wondering what other parts may need to be replaced

Error Code (if any):
Parts or tests already tried:
Photos / video link:

2

Does the ice chute door open when calling for ice? If so you’ll probably need to make a voltage check at the harness where the door connects to the fridge. At that connection between the door harness and the cabinet harness at the top of the door you’d be looking for the Red and White wires, should have about 130-140v DC with the door closed while calling for ice at the dispenser.