[COLOR=#333333][SIZE=3][FONT=Calibri]My ice maker appears to be stuck in harvest mode. The cube extractor arm is down and is not moving. There is no water in the tray either. Any help would be greatly appreciated.[/FONT][/SIZE][/COLOR]
Thanks,
Mark
What’s the temperature in the freezer?
Do you mean is stuff staying frozen or the actual temperature? The ice bin still has frozen ice in it, if that’s what mean.
I’d say that’s close enough. The first step in diagnosing any refrigerator related issue is taking temperatures (like the doctor). Icemakers generally don’t function at anything abve 17 degrees. This precludes overfill problems. Take the front cap off the icemaker. Is the face that’s exposed brass colored, or is it plastic?
Not sure I know what the front cap is, but I will check it out when I get home from work in a few hours. Thanks for your help.
It’s the plastic cap on the front of the icemaker. Approximately 5"X6". If your IM sits in the freezer lengthwise , across the freezer compartment, the endcap is on the left side. If it’s mounted along the left wall, the cap faces you.
Do I have to slide the IM out of the fridge to remove the endcap?
No. just pop the cap off.
Here’s a picture.
Pull the cap off (it’s on the left). You may want to un do the screws that hold the IM in place and turn it so that you can access the face better. Make a jumper out of #12 or #14 gauge electric wire and insert one end into the hole marked, “T” and the other end into the hole marked, “H”.
If the icemaker is good it will start a harvest. Remove the jumper when the plastic gear in the center of the faceplate has gone about 1/8 of a revolution. If it continues on its own, the problem is not in the icemaker.
If jumping it doesn’t work, replace the icemaker.
I have a manual available for this icemaker and optic operating system. It’s too large (PDF) to post on the forum. If you’re interested, I will email it to you.
NOTE: To perform the jump test, the door switch has to be held closed, perhaps by taping it down. And the flapper door (on the left of the door jamb) needs to be held down.
Please email to mrprice1@Comcast.net.
Jumping it did not work.