Ice Maker Not Working KitchenAid

[quote=Gene;475031]Steve,

Sounds like the problem is some where in the ice maker control module. You can try to replace it but I would suggest to replace the whole ice maker. The difference in price is just about $10, but the rate of success on ice makers repairs is very low. So, the whole new ice maker will make the repair much more reliable.

Here are the breakdown diagrams and Replacement parts for WHIRLPOOL KSRS25CHSS00 SIDE-BY-SIDE REFRIGERATOR | AppliancePartsPros.com

Gene.[/quote]

Gene,

Thanks for your advice. I think that’s what I’ll do. Based on the replacement parts diagram that you pointed me to for my model, I think that the ice maker part number that I need is AP2984633, not AP4360346.

Thanks again!

Steve,

These two ice makers are identical. The difference between them is: the ice maker with the part number AP4360346 contains the ice maker only. So, you have to use the head cover and shut off arm from the old one. The other ice maker comes as a kit with all accessories.

Gene.

[quote=Gene;475025]Kevin,

Looks like you are on the right track with new optic.

For the ice maker: I’m afraid you could damage something during the module replacement. You’ll see it after you replaced the optic boards.

Here are the breakdown diagrams and Replacement parts for WHIRLPOOL GC5SHEXNS00 REFRIGERATOR | AppliancePartsPros.com

Gene.[/quote]

Problem fixed!!

Replaced the optics PC board today and already have ice. THANKS!

Kevin

You are welcome Kevin. I’m glad it’s up and running.

Gene.

Hey guys - I have the same problem as you, but wanted to confirm which part I should replace before going forward.

Background;
Whirlpool side by side. Model # GS6SHAXKB01
Door dispenses water.
No water to ice maker, found frozen water in tube to ice maker and cleared it.
Did following tests;
“N” & “L” - ok reads 120 V.
“T” & “N” - nothing happens.
“L” & “V” - no water dispensed.
“M” & “N” - nothing happens.
“H” & “N” - no heat.

So do I need to replace the entire Ice Maker? If so what is the part number (can’t find it for complete unit).

Is the water dispensing valve OK?

Thanks in advance for you help!! :smiley:

Mark

Mark,

Did you try to short points “T” & “H”? Make sure the wire is at least 1/2" in.

Did you check the status LED on the right side in the freezer?

Here are the breakdown diagrams and Replacement parts for WHIRLPOOL GS6SHAXKB01 SIDE-BY-SIDE REFRIGERATOR | AppliancePartsPros.com

Gene.

Gene;

Thanks for your quick reply - always a pleasure to work with you, you have helped me several times in the past…

Sorry, I miss typed, I did the “T” & “H” short and nothing happened. I reassembled the IM , put it back in the freezer and let the freezer section cool down. After the freezer cooled down I turned the IM “On” and now about 8 hours later it’s making ice again!! Not sure what to make of this, it’s hard to believe a frozen water feed line would cause this? All is working well at the moment (in fact I just heard it dump another load of ice and refill with water) so unless something goes wrong in the next 24 hours I’ll assume it was the frozen water line that caused all the problems.

Again, thanks for all your support!! :smiley:

You are welcome Mark. If the water line will freeze up again, I would suspect the water inlet valve.

Gene.

Hi Gene,

I have a Kitchen Aid side-by-side, model KSRA22ILSS00. The ice maker stopped producing ice - the emitter light is off. I turned the power off for ten minutes and the emitter light did not flash or show any color when turned back on. The icemaker was turned off and then turned back on. I do have water flowing through on the outside door. Should I check for 120VAC at the “L” and “N” test points as you suggested or just replace the whole unit? Or just replace the optic PC board kit? I think you said the difference in price was minimal so I’d rather replace the unit if that will rule out any other issues. I have not tried the hairdryer on the hose as yet.

Thanks!
Alan

Hi Alan,

If the LED is off while the freezer door is open and the light inside the freezer is on, then the optic boards are bad. No doubt about it. You can not check the rest until you replace them.

Here are the breakdown diagrams and Replacement parts for WHIRLPOOL KSRA22ILSS00 REFRIGERATOR | AppliancePartsPros.com

Gene.

Hi Gene, thank you. Should I purchase an entire unit for the small difference? I would think so…thanks again.

Gene,

I have been reading these boards looking for advice. You seem extremely knowledgable with regards to ice makers. I was hoping you might have some advice for my situation. I posted a thread about it but have not received any replies. Thanks in advance.

http://forum.appliancepartspros.com/refrigerator-freezer-repair/267822-samsung-ice-maker.html

[QUOTE=mechanicallydmb;488948]Hi Gene, thank you. Should I purchase an entire unit for the small difference? I would think so…thanks again.[/QUOTE]

You may want to replace the optic boards first. It is possible there is nothing wrong with the ice maker yet.

Gene.

Hi Gene, I replaced the optic boards as you told me and I am getting ice but the red let is blinking twice and it stays red when I hold the flap on the left down. Could the red light be there because I need to replace the filter or for some other reason? thanks for all your help!

The LED is blinking when the optical beam is blocked. If it happens while the emitter door is open then it’s normal.

Gene.

Hi Gene, my question was as to the color. Why is it red? I remember that it used to be green when it worked properly in the past. Thank you again.

Actually it’s more orange than red. I don’t remember this light to be green.

The water filter status light is located at the top of the refrigerator compartment.

Gene.

I have a kscs25inss00
no power on L and N
where do i check for power next

[QUOTE=tstewart;494565]I have a kscs25inss00
no power on L and N
where do i check for power next[/QUOTE]

Was the “on-off” switch on the right side on at the test time?

Remove the ice maker. Remove the ice maker harness from the ice maker and check the black wire for continuity. If there is no continuity, replace the whole ice maker.

Here are the breakdown diagrams and Replacement parts for WHIRLPOOL KSCS25INSS00 REFRIGERATOR | AppliancePartsPros.com

Gene.

Yes it was
Since then I ordered ice maker installed making ice again.
Must have been problem in ice maker unit, still dont no why I didnt have 120v