Brand: Frigidaire
Model Number: FGSC2335TFB
Main Symptom: ice maker not making ice (no fill, no ice)
What happens & when: ice isn’t being produced
Error Code (if any):
Parts or tests already tried: replaced water inlet valve, no success
Photos / video link:
Hello - Thanks in advance for any advice. I have a Fridgidaire Gallery (side by side) fridge/freezer. The ice maker is not producing ice. I’ve tried to defrost the freezer, replaced water inlet valve, and am now stumped. Any advice would be appreciated!
Do you hear a hum coming from the valve area every few minutes or so? If there is a hum, it would be worth checking the fill tube above the ice maker for an ice blockage and clearing the ice if present. If not, there is a test that can be done to see if the ice maker is able to move. If you press the Freezer (FZ) + and the Fresh Food (FF) + buttons at the same time and hold them for 10 seconds, the system should enter into an ice maker diagnostic mode. Press the FF+ button until the code 58C shows up on the display. If the door is opened and the ice bin is removed, the ice bin sensor should be lifting and dropping. Press the FF+ button until 63C shows up and the ice maker tray should be twisting back and forth. What do you find in either check?
Thank you very much for taking the time to write! I ran the tests you recommended and a couple other ones since I found the service sheet.
52c read 16 degrees
55c no water. It lit up the water button on the screen but no water filled the tray.
58c ice tray movement
63c ice tray twist
Again. I really appreciate the input!
When the power selection was pressed during test 55c, was there a hum from the back of the appliance? Also, if you place a thermometer into a small bowl and in the ice bin, what temperature is found after several hours (24 hours would yield the most accurate temperature). If there was a hum, the ice maker would need to be removed to check the fill tube above it. If it is clogged with ice, the ice would need to be cleared and the water valve replaced. If there was not a hum, the main control might be the cause of failure but further testing would be recommended to verify this. Here are links to the valve and the main control for reference.
Valve- 242252702 Refrigerator Water Inlet Valve | Genuine Frigidaire OEM In Stock
Main control- 5304521260 Pcb Main Power Control Board Assembly | Genuine Frigidaire OEM In Stock
Thank you again for the help. I have already replaced the inlet valve (that was my original hope for a cure). Now, based on what you’ve said, I wonder if it is just a clogged fill tube. I will try to get the ice maker removed this weekend to investigate that further.
Thank you for the guidance!