I have this fridge and the ice maker works but the auger doesn’t advance the ice nor does it crush (or maybe it does but since the auger isn’t advancing the ice, there’s nothing to crush).
The ice maker works fine and the ejector works when I manually advance the ice but I would guess the motor for the auger is bad.
When I push the button the front panel, I hear some buzzing that makes me think it might be working. I defrosted the ice tray and refilled it with made ice to no avail.
Is this an easy fix? Should I just replace the whole unit?
Thanks for any insight.
[quote=aslsigner;279744]I have this fridge and the ice maker works but the auger doesn’t advance the ice nor does it crush (or maybe it does but since the auger isn’t advancing the ice, there’s nothing to crush).
The ice maker works fine and the ejector works when I manually advance the ice but I would guess the motor for the auger is bad.
When I push the button the front panel, I hear some buzzing that makes me think it might be working. I defrosted the ice tray and refilled it with made ice to no avail.
Is this an easy fix? Should I just replace the whole unit?
Thanks for any insight.[/quote]
How about trying this first ?
Remove the ice bin and dump all the cubes in a bowl and save them to put back in the bin,
Try turning the auger by hand, to see if it gets stuck or is jammed.
AP5272755
While the bin is out check to see if the drive fork is stripped on the motor shaft.
AP6016158
Then have some one select ice and press the paddle while you hold the door switch closed and see if the motor is running or humming.
AP6006049
If there is a hum and the fork does not turn,
You could try spraying WD40 on the motor shaft and rock the fork back and forth, and see if you can break it loose if it’s stuck, or replace the part if needed.
Good Luck,
I just ordered this part from you (Part number: AP2991305) but the motor wasn’t wrapped well in the packaging. As a result, the hard plastic rectangles that cover the sides of the copper colored wire were damaged, exposing the wire to the freezing air. Since there is also plastic around the body of the wire, I assume this wire must be covered while in the freezer. Can I fix this or will you send me a new one since the one you send me was improperly packaged? Thanks for the help.
Also, you included 4 screws but there are no screw holes in the device! The original motor had three grooved holes for screws but the motor I bought has several holes - none of them with grooves to hold a screw. Is this the wrong motor entirely? Thanks again for the help.
Aslsigner,
It’s best you contact the AppliancePartsPros Call Center, 1-(877)-477-7278 , and arrange for another motor assembly to be sent out to you, and the old to be returned.
Most replacement components now come with self drilling, self tapping mounting screws, To help ease the installation of the comonent. Once you get a new motor assembly, you’ll be fine.
