ice maker arm won't drop to start harvest

Refrigerator & Freezer Repair
1

I just replaced my ice maker but it won’t complete the harvest cycly. When the arm rises it’s supposed to drop when the ice is ready for harvest. I have to give it a gentle push donw and then the ice will come out. I used the arm from the old ice maker and it looks identical to the part ap3902924 on this site. Thanks, Mike

2

In your Icemaker kit was there a bail arm with a white plastic weight attached to it? If so use that one

3

All I received is the icemaker without any other items. Do you have a part refrence or a photo of this item? I makes sense that a little weight may trigger the downward motion. Does the downward motion start after the heating leement comes on the loosen the ice cubes?
Thanks,
Mike

4

whirlpool had a service bullitinm for slow production or fathom stopping I’ll see if I can find it they added a plastic weight on the bail arm