Ice dispenser not dispensing

Refrigerator & Freezer Repair
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1

Please make sure to click on General above and select the correct appliance type first.

Brand:kitchen aid
Model Number:KSSO42QTX02
Main Symptom:not dispensing ice
What happens & when:without bin shaft rotates, u er ice load will not rotate dispensing shaft

Error Code (if any):
Parts or tests already tried:
Photos / video link:

2

If the motor is running but the shaft that goes into it is not turning, and that shaft does not appear to be stripped or otherwise damaged, I would replace the auger motor.

https://www.appliancepartspros.com/whirlpool-motor-w10822635-ap5985150.html