How To Enter Diagnostic Mode

Symptoms:

  • Running a normal wash. Stops partway through and never gets to heat cycle.
  • Water temp is hot enough. No apparent clogs from material or grinding sounds.

All lights on control board light up when pressed

Need to know key sequence to initiate diagnostics. Unit purchase Jan/2011.
Serial # F04609109

Any help/advice would be appreciated.

Never mind. Figured it out. The service diagnostics sheet had a typo. It said “Press and 3 keys in the sequence”. I thought is was purposely not telling you the keys so you would need a repairman to “unlock”.
What it meant “Press ANY 3 keys in the sequence 1-2-3-1-2-3-1-2-3 with no more than one second between key presses”.
This ran diagnostics (which I was still struggling to interpret) and then did a small run of the different cycles. After that, I ran a 1 hour wash and everything worked. Not sure what happened but perhaps analogous to rebooting a computer. Whatever the reason, we are back in business and don’t have to do an emergency 4th of July dishwasher replacement!