Brand: GE
Model Number: GTW750CSL1WS
Main Symptom: out of balance
What happens & when: spin cycle
Error Code (if any):
Parts or tests already tried:
Photos / video link:
The most common cause for the out of balance issue would be that the clothes are either out of balance or the suspension rods are the issue. There is a left and right side and the left side will be in the following link.
https://www.appliancepartspros.com/ge-rod-and-spring-wh16x26912-ap6328295.html
and the right side will be in this link.
https://www.appliancepartspros.com/ge-rod-and-spring-wh16x26913-ap6331892.html
this will require 2 of each.
Thank you, but it’s not the suspension rods or the hub nut. Sorry I didn’t add more info the last time but this is the first time using this type of app.
The drum consists of the outer tub and the inner tub/basket. My inner tub/basket is cocked, sitting an inch low on one side and rubbing the top rim of the outer tub on the other side. Hopefully the attached photo helps describe it, low on the right side of the picture and scraping the top on the left side. My understanding is that on older models the tub bushing in the bottom of the drum and/or the drum mounting hub could be replaced, but that doesn’t appear to be the case here. And before I rent an impact drill and buy the 90 foot/pound torque limiter and impact socket to replace the basket I’d like to know if the bushing or drum mounting hub assembly can be ordered and replaced.
ANY help is greatly appreciated.
Okay, since I haven’t had a response in a while I did more research and found the answer to my problem. Perhaps it will help someone else since it appears to be a very common problem on the newer GE washers. And honestly, I’m a little disappointed the Pros didn’t know it since it can be easily found with a little bit of searching the YouTube DIY videos.
The base of the basket is made of some cheap metal that disintegrates over time (as little as four years depending on your usage) and you need to replace the basket (WH45X26739 for this model number).
GE Washer mismanufactured? No Spin
showed exactly my problem after I removed the agitator.