My GE gtwn4250m0ws washer does not agitate or spin. I have gotten it to work intermittently by doing a master reset, but now, not at all. It will do the other cycles.
I found the motor flashes 10 times which shows a communication error.
Does this indicate to replace the control board?
Probably so
10 flashes- This code means there is no communication between the motor and timer/control board. If you have this code the timer or control board (whichever one your model has) is most likely the problem. After the repair is done the code must be cleared. Note that this code will only appear on models made after sometime in 2010.
To clear the error code, turn the washer off. Then disconnect power for about 20 seconds. Next, reconnect power then open and close the lid five or more times within 12 seconds in the first 30 seconds of power-up.
I thought I had it fixed. I replaced the controller board and it worked for one cycle. The next cycle, the same problem came back. No agitate and no spin. I haven’t opened it up to see if there is a different error. I think I’m done and time for a new washer at this point.
Yeah, these are great when they work but often difficult to fix. Sounds like you may have a systemic problem, so replacing with a basic washer with no electronics is probably a good idea.