All four stove top burners work but the oven touchpad does not work. No errors displayed, clock is working but can not set the time. Reset the power with no change.
just curious, was this after a self cleaning cycle ?
Yes it was the day after a self cleaning cycle.
are you ok with disassembling the clock / touch pad ? check all connections to / from clock / touch pad and make sure nothing is broken.. strange there are no fault codes though… does any button give a response at all ?
Checked all connections, all good. Can hold Bake and broil and get into the settings mode, can also enter the “show room” mode, clear button beeps but nothing else.
Thanks,
Jim,
Is there anything else I should check? Self cleaning switch or lock perhaps?
J
sounds as if there is a bad connection or a comm error .. tried removing touch pad cable ( power down then power back up again and see if there is any fault that comes up ? )
Pulled the touchpad and controll board out checked all connections, did a resistance check on the touchpad and everything reads what it should according to the scat in the stove but between pins 5 and 9 on the ribbon cable I read a short. Five and nine do not equate to any number but could they be messing things up? Still no error codes.
Thanks again,
Jason
Pulled the touchpad and controll board out checked all connections, did a resistance check on the touchpad and everything reads what it should according to the scat in the stove but between pins 5 and 9 on the ribbon cable I read a short. Five and nine do not equate to any number but could they be messing things up? Still no error codes.
Thanks again,
Jason
Most likely the key panel is shorted out and has to be replaced.
- The part number for the black key panel is [COLOR=#0066cc]AP3205170[/COLOR]
Good luck.
Gene.
I cant believe it! I finally found someone who is having the exact same problem as me. My stove is doing the same thing. My husband replaced the entire control panel and we still have the same problem. What does that say? all 4 burners work fine. Clock blinks intermittently can get to the funtion SF by pressing broil and bake simultaneously. can correct time on clock but it never stays. after a while it starts blinking again. If I try to use the oven it starts blinking PRE and clicking immediatley. after about a minute of that the control pad shuts down completely. Help please! this stove was 1 week out of warranty when this occurred. so of course they wont fix it.
by the way I just noticed that the other person has a jenn air. MINE IS A GE MODEL JBP70BOK4BB
Did you mean the control board? What is the part number?
If yes, did he replace the faceplate as well?
Did you push the Start button after the time set up?
Gene.
yes I meant the control board. sorry …woman here;) . yes..I did push the start button after resetting the clock. several times. have reset at the circuit breaker several times and no change. The faceplate is just a plastic stick on. so we just removed it and put it on the new one. Remember this is a GE. When I push BAKE it goes to 350’ PRE like normal then after about a minute it starts blinking and clicking and then it shuts off the panel completely.
Sounds like the Start button does not work. Make sure the faceplate is properly aligned with the buttons on the control board.
Gene.
hmmm…that makes alot of sense actually!! I know the faceplate is aligned so how can he fix the start button? very interesting…I hope your right and I really appreciate you taking time to help us. but wait…we replaced the entire control panel…wouldnt that killl the start button idea? after we replaced it , it still didnt work so we put the old one back on and sent the new one back for a refund, it did exactly the same thing?
It sounds very strange. At this point it comes to guessing because of impossible remote diagnosis. You probably need to hire a pro.
Gene.
Thanks for the help. Solved problem
I had the same issue. poured over many, many websites. I finally just flipped the corresponding circuit at the circuit breaker to off for 10 minutes. Flipped it back on and everything is working again! Saved a service call and a $500 price tag for a new touch panel. Hope this helps everyone! 
touch pad not working, clock is working
I had the same issue. poured over many, many websites. I finally just flipped the corresponding circuit at the circuit breaker to off for 10 minutes. Flipped it back on and everything is working again! Saved a service call and a $500 price tag for a new touch panel. Hope this helps everyone!
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Read more: http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/3562-ge-range-touchpad-not-working-2.html#ixzz3YuFFnjk2
http://forum.appliancepartspros.com
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Yes, same happened to me after cleaning. Service repair cost me $90 and quoted me $500 to fix so suggested buying a new range since it was 8 years old. After a month of dragging my feet, our power went out in a storm. When it came back on, I was able to reset the clock and set the oven! Try resetting your fuse box. Hope it works!