GE Profile Lower electric oven doesn't get hot enough

Oven/Range/Cooktop Repair
1

I have a GE Profile gas stove which has a lower electric oven where the warmer usually is.

I’ve noticed that it is not getting as hot as usual and takes much longer to reach a preheated temperature of greater than 375 or higher.

I’ve never seen whether or not these elements have a red glow in the past however, they definitely do not glow now.

I’ve tested the bake and broil element and they are 18 and 35 ohms respectively.

I also test the terminals and each are at 120V.

I am unable to get to the oven sensor as there is a wire that goes into the side of the oven. I was unable to remove the side panel, but could peek inside to see that the wire (has a copper like color) goes all the way up the side panel and toward the knob to turn this oven on and off. I didn’t get much else after this.

Is the bake element bad at 18 ohms?
Are there other things I can check to see why it’s not heating well?
Should the elements glow red in this unit?

Any help would be much appreciated.

Thanks!

2

Hi.

Please post the complete model number.
The elements must glow bright red and voltage between two element’s contacts should be 240VAC.
Check first if there is 240VAC at the outlet.
For any more help need the model number.

Simon.

3

[QUOTE=Simon / APP Team;775737]Hi.

Please post the complete model number.
The elements must glow bright red and voltage between two element’s contacts should be 240VAC.
Check first if there is 240VAC at the outlet.
For any more help need the model number.

Simon.[/QUOTE]

JGB918BEK4BB is what is shown on the unit.

I’m not sure I understand the 240VAC you’re referring to.

Here’s how I tested:

Removed the lower burner and with my DMM plugged it into the terminals that the burner came out of which measured 120V.

I didn’t take off the upper burner but was able to get my DMM probes to test that and it came back as 120V as well.

Thanks!

4

Hi.

Please forget about my previous post and lets start again.

Is it a gas only range or combination gas and electrical elements?
If it’s a combo the breakdown diagram by the model number doesn’t show that.
By saying “bake and broil elements” do you mean ignitors?

Simon.

5

This is a gas range with the main oven running on gas. There is an electric lower oven which is in place of the warming drawer. That lower oven is what I’m trying to troubleshoot.

There are two elements there, part 221 in the online manual. I took out the bake (lower) element which tested at 18 ohms and the connectors were tested at 120V.

The upper element was not removed but I was able to test it and it returned 35 ohms. The connectors for that tested at 120V.

Looking at the wiring diagram, it looks like that lower element should be 800 watts. (Not sure how this comes in to the equation.)

I wasn’t able to get to the lower oven sensor per my first post.

Now I’m trying to figure out my next step. Is that bake element on its way out at 18 ohms? Or is it something else?

Also, when I turned on the oven for over 5 minutes, neither of the elements were glowing red. I can’t say whether or not it did in the past when we used the lower oven successfully either.

Let me know if you have further questions.

Thanks!

6

[quote=electricoven;775815]This is a gas range with the main oven running on gas. There is an electric lower oven which is in place of the warming drawer. That lower oven is what I’m trying to troubleshoot.

There are two elements there, part 221 in the online manual. I took out the bake (lower) element which tested at 18 ohms and the connectors were tested at 120V.

The upper element was not removed but I was able to test it and it returned 35 ohms. The connectors for that tested at 120V.

Looking at the wiring diagram, it looks like that lower element should be 800 watts. (Not sure how this comes in to the equation.)

I wasn’t able to get to the lower oven sensor per my first post.

Now I’m trying to figure out my next step. Is that bake element on its way out at 18 ohms? Or is it something else?

Also, when I turned on the oven for over 5 minutes, neither of the elements were glowing red. I can’t say whether or not it did in the past when we used the lower oven successfully either.

Let me know if you have further questions.

Thanks![/quote]

Any thoughts on this Simon?

Thanks!

7

Hi.

If you are getting 120VAC across the elements they suppose to get hot.
Do you have 2 pilot lights for the drawer?Are they on?
If the lights are on then most likely you have a bad thermostat.

Simon.

8

Thanks Simon.

This part is all electric to the best of my knowledge. It just has one knob that goes as high as 450 degrees. I didn’t see any pilots when I was down there.

How can I access / test the thermostat?

9

Hi.

The “pilot lights” mean oven indicator lights. Should be two of them. The knob you are describing is the thermostat knob.
If the oven heats up but then quits - most likely the thermostat is bad AP3860573

Simon.

10

[QUOTE=electricoven;776041]Thanks Simon.

This part is all electric to the best of my knowledge. It just has one knob that goes as high as 450 degrees. I didn’t see any pilots when I was down there.

How can I access / test the thermostat?[/QUOTE]

Can you show me a pic of the thermostat and where it is so I can test it?

What am I looking for during testing?

11

Hi.

The picture of the thermostat is posted above. If you pull off the knob with 450* you will find the thermostat.
To check it you should unplug the range,jump the thermostat contacts White-Grey and Violet-Blue. Plug in and turn the oven on.

Simon.

12

[QUOTE=Simon / APP Team;776220]Hi.

The picture of the thermostat is posted above. If you pull off the knob with 450* you will find the thermostat.
To check it you should unplug the range,jump the thermostat contacts White-Grey and Violet-Blue. Plug in and turn the oven on.

Simon.[/QUOTE]

Thanks for the info and picture…

Not sure of your instructions on how to “jump” the thermostat? Sorry. A little novice here.

And after I jump the thermostat, what should I be looking for?

Can this repair be done relatively easily?

13

Hi.

I’d have to ask you to describe step by step haw did you check the voltage at the elements. Start with turning on the thermostat and observing the two indicator lights on the right next to the thermostat.

Simon.

14

Hi Simon,

I unplugged the stove and removed the lower element. I used my DMM to check continuity in the element which was 18 ohms. At the terminals for the element, I plugged in the DMM one probe into each terminal and then plugged in the stove and turned it on to 375. That read 120V.

Being a novice, I took out the lower element but realized that I could get to all the contact points I needed without taking off the upper element. So I removed the terminals from the upper element and tested in the same way as above. 35 ohms on the element and 120V in the terminals.

Each time I turned on the stove, the two indicator lights lit up. They always come on.

Thanks!

15

Hi.

I recommend you to use the oven thermometer to check the real temperature inside.Remember that this thermometers are usually very slow.
If the temperature is not corresponding or it takes forever - replace the oven thermostat. I’ve listed it earlier.

Simon.