Power up display is dead, will not power up or respond to buttons. Previously a few months ago I had the same problem and pushing the “back” and “my cycles” buttons at the same time (reset) fixed the problem. Not this time. Dryer has power and the drum light comes on. I have taken the electronic control model apart and adjusted all wiring connectors, tapped relays and also adjusted display board connectors. I understand from other posts the thermal fuse causes power up problems, but none seem to be the electronic display dryers. Will the thermal fuse cause the display/button board from powering up? Any way to test the control module or display board?
Any suggestions on where to start and what to do would be appreciated.
The problem previously describe fixed itself by a fluke. Now the problem has reoccurred. Can someone reply on where to look, possible causes and how to verify the main control module and display board.
Thanks for the reply. I found a found a service manual which indicated output power pins that supply the display. It was partially dead and intermintent. I too replaced the Main board. It is working now. I sure wish you could get timely replies on the tough problems on this forum.
I had the exact same problem, but got it fixed without spending any money.
-Press BACK & MY CYCLE buttons at the same time for 15 seconds. This will wake up the display but with a statement that there is something wrong, and give you a GE phone number.
-Press Power, then Help, then both My Cycles & Back at the same time for 3 seconds, then EXIT from the LCD screen.
-My display said there is something wrong with the door switch. I checked the door switch and it was turning the light off and on, so I figured it was ok. I had two options on the LCD screen: EXIT or MORE. I kept pressing MORE until I arrived at a NEW DRYER SETUP button. I pressed it and went through the new dryer setup process and guess what? Problem resolved.
Most of this was just fumbling around and getting lucky. I hope someone else is helped by my experience.
I found this on eHow while trouble shooting mine.
1st they suggest unplugging and leaving it unplugged for 2 minutes to see if the computer will reset.
2nd “Wait for the room to warm up – the dryer won’t work in below-freezing temperatures. Some garages or utility rooms may drop below freezing in the winter during the night or while you are away from the house. The dryer will return to normal once the room has warmed up. http://www.ehow.com/how_8029062_troubleshoot-harmony-dryer.html#ixzz2rQmQBPSNOur”
( I am hoping this is the case at our house and hopefully this will help you )
I recently purchased one of these dryers and recently had this same issue. Used several resources on here which were excellent. I checked the voltage at the various pins, had 8 Volts showing the unit was in Standby mode but no matter what I did, could not get a button to register. This issue started when a cold front moved in and unit in garage.
After seeing multiple posts about these units being cold sensitive, I removed the 4 screws on the backsplash, and the 2 screws on the cover of the inverter board. I leaned the backsplash forward about 20 degrees and placed a hair dryer on one end with a blanket draped over it creating an air tunnel over the board (didnt want to get the board too hot.) Ran the hair dryer for 1 minute increments 2 times and PRESTO, touchscreen works perfectly. I’m sure the inverter board has an issue but a new one costs more than i paid for this used dryer so its either get it working or haul it off. For a month now, working fine. Hope this helps someone.
Have this exact dryer with same issues for the last couple of years. Found that it is a moisture and cold issue. The units are cold sensitive and the control will not illuminate until warmed up. Warming the area with a heater or with a blow dryer will help get the unit going, but can be a nuisance. I have also read that they collect moisture on the pins of the boards which can sometimes be helped by increasing the angle of the machine. I tried this and it helped for a while but the issue did return. The only thing that has helped mine without replacing any parts is to run the unit with nothing in it on HIGH for about 20 to 30 minutes after the last load. I just thought about the moisture issue and tried it a few times and haven’t had an issue now for over a year with it. I only do this when the weather is cold of damp, usually below 50 degrees. Just wanted to pass what I have found to work for me, because I know that this can be a real pain. Hope if you are having issues that this will help.