At the end of a complete cycle, a puddle of fabric softener is left around the large rubber ring just inside the door. Also, many times the washing fluid doesn’t drain. Can someone help me please? 
Jen in Georgia
Take out the pump cleanout plug. Note: A fair amount of water and nasty junk will come out.
If this does not fix it, take out the pump and clean out the drain hoses.
Here is the service manual which will show you how.