This washer will fill up and drain but will not spin. The timer dosent seem to be moving. I checked the fuse on the speed control unit and seems fine. I pulled six pin plug checked the voltage between pins 5 & 6 and got 0 volts. I also pulled the drive belt and check for motor rotation. Got nothing! Im ruling out door lock switch because it fills and drains. I cant find the timer line switch to check it. I dont have the money to just buy parts that dont need replacing. Please help
Check the wires from the door lock. If there is nothing wrong, replace the door lock assembly.
- The door lock assembly AP6285657
Gene.
P.S. If you order any part from APP, you can return it within a year even if it was installed.
I thought if the door lock wasnt working that nothing would work on the washer?
That’s why you have to check the wires first.
Gene.
I checked the wires and they seemed fine. So i ordered a new door lock got it plugged in and there is no difference. I didnt put the back and top back on the exterior and didnt hook the water back up. I put the door lock together closed the door and made sure all the wires was plugged back into the speed control unit, plugged the power cord in and put it on final spin. The pump came on (no water in tub) It just kept running so i pushed in the timer knob in moved it 1 click to the right pulled timer knob out still in final spin and nothing would happen.
Disconnect the six pin plug from the speed control board. In the plug check the resistance between pins 1 & 2, 2 & 3, and 1 & 3. The normal reading suppose to be about 2.6 Ohms. If one or more of the reading shows open or shorted, the motor is defective.
- The motor AP4321610
[QUOTE]
… I pulled six pin plug checked the voltage between pins 5 & 6 and got 0 volts…[/QUOTE]
Did you do it at the speed control board?
Did you set the timer to the Start of the heavy wash cycle before this test?
Gene.
OK I set timer to start in the heavy wash cycle pins 5 & 6 read 120 volts. Resistance between pins 1 & 2 is 2.8, 2 & 3 is 2.7 and 1 & 3 is 2.8ohms. This means the motor is fine right? Thanks for your help. What is next?
Disconnect the ten pin plug from the speed control board. With the timer set to start in the heavy wash cycle measure the voltage drop between the pin 5 of the six pin plug and the pins 1, 2, 6 , 9 & 10 of the ten pin plug. Post the results.
Gene.
Ok pin 1 = 121.8 volts, pin 2 = 0 volts, pin 6 = 0 volts, pin 9 = 0 volts and pin 10 = 121.0 volts.
According to these results the timer is bad. There is a small chance for the speed control to be bad as well. I would replace the timer first. Hopefully it will fix it.
- The timer AP3214642
Gene.
I will order one up. Is it easy to put on? I didnt see how to take that top face area off. I also ordered a new belt the other day because i have it torn apart and the 10 year old belt was all cracked up. The new belt is like 1in. shorter im having a tough time getting it on. Any tricks here?
It’s not too difficult to reach the timer. Remove the 4 screws secured the top panel on the back of the washer and slide the top panel forward. Remove the timer knob and bezel. Remove the 2 screws holding the timer to the control mounting plate.
The belt is very tight to install. When you roll it onto the pulley, it requires a lot of force.
Gene.
Ok i got the new belt on. I have the new timer installed. I still cant get it to spin. Do i need to have water in the tub? What does 2.6 ohms + 7% mean when i was checking the resistance? (2.6 + 7% = 2.782)
The motor itself looks good. The next step is to replace the speed control board. You can return the timer if the old part will work properly with the new speed control board.
- The speed control board AP3967975
Gene.
The speed control fixed it thanks. On a scale from 1 to 10 how hard is it to replace the bearing on the drum? If that goes out i might sell it!!!
I’m glad it’s up and running.
Regarding the rear bearing replacement, you can find some useful information in one of our previous threads: http://forum.appliancepartspros.com/washer-repair/4178-replacing-bearing-washing-machine-kenmore.html
Gene.