Frigidaire Professional Series Dual Oven Electric Range - Door Locked Won't Open

Door Latch in locked position, door won’t open. Lock Controls button does not do anything. What may be causing problem, and what can be done to fix? Also, I am currently in Costa Rica, is there some place here in CR where I can order Frigidaire Range parts, or do any of the US/Canada parts suppliers ship parts to Costa Rica?

really quickly, try this: put the oven into self clean, then after 1 minute or so, turn the oven off again. wait a little bit and see if it opens…

None of Self Clean buttons work; can’t put the oven into self clean. Thanks for your quick reply though!

you have probably tried this, but try turning the breaker off for a couple minutes, then back on…