Frigidaire Gallery Refrigerator clicking sound

My Gallery Frigidaire FGHG2366PF (French Door/bottom freezer with ice maker, counter-depth) is making clicking sounds more than usual. I’ve had it for one year, and I have not heard the frequency of clicks that I hear now.

Clicks sound like a switch turning off and on multiple times in a minute for several minutes at a time. There was a day where it clicked off/on all day. Tonight, its clicking multiple times in a minute for about 10 minutes and has now stopped. When moving the refrigerator out to the middle of the room, it seems to stop the clicking. The fridge is normally surrounded on 2 sides, with more than 2" of air flow on each side and top. Given that I didn’t hear this behavior in the first year, I’m doubt its a air circulation issue.

The sound seems to be coming from the lower left, front corner (when facing the fridge). When I look at the schematic in the manual, that item is labelled the “Electronic control & Automatic Defrost Control.”

The freezer is set at 0 and measures 0 degrees F.
The refrigerator is set at 37 and measures at 41, so it seems to be running slightly warm.

The ice maker is turned off. Any guidance on how to troubleshoot or diagnose would be helpful and appreciated.

I have the same model, purchased June 2015. It has just started making the same noise. I have turned it off and on - no change. Otherwise, it seems to be functioning OK. Do you have anything to add now to this issue?
Thanks.

Same model, same problem for me. I had warranty service that took care of it for long enough for the warranty to expire, and now it’s back again. When I called the repair place back they said it was the main power board (again), which would make me very unlucky to get two bad boards, or there are a lot of bad boards, or they gave me bad information on the cause. Another appliance repair guy who came in for a different appliance said it was a normal sound for these fridges, which doesn’t seem right either. It did go away for a couple weeks (after coming back post-repair), but it’s back now for at least a couple hours every evening (after we’ve been in and out of it… a clue?). Debating whether to spend the money for repair - it could signal imminent failure or nothing, but it is annoying.

The repairman told me to unplug the refrigerator, wait 10 minutes, then plug it back in. The problem disappeared, but I had him replace the power board anyway prior to the expiration of the warranty. He pointed out that the unit would not be reset just by turning the refrigerator off then on. Unplugging it was the key.

Thank you! I will try that.

Update: no luck. Ticking started again as soon as plugged in again.

Any update on this? I have same fridge, same clicking noise in the same spot. Driving me nuts.

[QUOTE=Garettc81;912679]Any update on this? I have same fridge, same clicking noise in the same spot. Driving me nuts.[/QUOTE]

It just went away after a week or so, and every few months it starts again and goes a few days. :confused:

[QUOTE=srabinovitch;912680]It just went away after a week or so, and every few months it starts again and goes a few days. :confused:[/QUOTE]

I’ve tried a few things - cleaned the coils in the back, took all the food out and fully defrosted for several days, pulled out the control board to see if anything is burnt out, changed the water and air filter as we’ve never done that in 3 years, etc. but no real change. It goes off and on repeatedly for a few hours, stops, then back, then away for a few days (100% from the electronic control and auto defrost). I think the seal on the freezer itself is crap so that’s part of the problem - warm air getting in, frost forming - but that must be only part of the issue, pretty sure it’s done the clicking even when everything has been properly sealed.

Not really worth the $hundreds required to fix by a maintenance person, I just hope we don’t come home one day to a busted freezer that has ruined all the food and leaked all over our hardwood. Was hoping I could find a fix online but it appears there are multiple problems with this model and it could be one of numerous things.

Yep, I tried (most of) those things too, and I agree the seal may be the culprit - it doesn’t feel super tight, rubber is a little stiff… I try to think of the episodic ticking as a reminder to give the freezer a once-over, clear out old stuff, wipe it down… and try not to feel defeated.

Question: do you have the ice maker turned on? I don’t (water supply isn’t even hooked up, and I keep the switch for it up/off) - sometimes I wonder if it occasionally tries pumping water and that’s the ticking.

[QUOTE=srabinovitch;912692]

Question: do you have the ice maker turned on? I don’t (water supply isn’t even hooked up, and I keep the switch for it up/off) - sometimes I wonder if it occasionally tries pumping water and that’s the ticking.[/QUOTE]

Thanks for the response, at least I know there are others having these same exact issues and there is no one magic fix for it.

I have the ice maker on and off - it doesn’t seem to impact the clicking noise. It makes other noises, but those are separate from the incessant clicking.

Wow! I was just woken at 4am by the same clicking. Has been going on for months. Sounds like somebody hitting an off/on switch bottom left. My top ice maker is on but my bottom ice maker is off. I learned this summer that I never get ice in the bottom until my top is full. Maybe now that the top is full it keeps trying to fill the bottom? I moved the arm to on yesterday and the clicking kept persisting so I moved it back to off again. Let me know if you guys find anything
-lori

I have exact same issues with clicking noises as described above. I have tried the cleaning and moving and turning Icemaker on and off even though it isn’t connected to any water and never has been. Nothing has worked. It comes and goes but now that it is 5yrs old it is happening a lot more. Plus my dog tries to run outside every time it starts happening. So I wonder if there isn’t a frequency of noise that it’s making along with the clicking noise that only dogs can hear. By the number of people with the same issues it sounds like a design flaw. Has anyone contacted the manufacturer to discuss?

Have same problem in my new gallery French door fridge. Take out ice tray. Small fan in back of icemaker cavity. It tries to turn but stops in unison with click sound. Take hair blowdryer and aim at fan for 1 -2 minutes. Takes care of it for a couple of weeks. Hopefully, Frigidaire will fix this soon, under warranty.

SOLVED the constant clicking - clonking every few seconds with Frigidaire FGHG2366PF (French Door/bottom freezer with ice maker, counter-depth). Remove the icemaker tray and using a flash light you will see at the very rear, at the top a small DC fan. When this fan tries to start it is hitting ice making the clicking or clonking sound. To confirm this you can depress the light on-off switch mounted on the upper frame of the door and it will activate the fan and you can see the fan partially turning making the clicking-clonking sound.

THE FIX. Blow a hair dryer into the ice compartment until the ice melts and the fan starts running again when you depress the depress the light on-off switch mounted on the upper frame of the door . This took me almost ten minutes before getting the fan to run again making a beautiful quite breeze sound, no clonking at all.

Apologies to all those servicemen that replace power boards and charged hundred of dollars as I will be posting this at other sites.

[quote=gibsonrj;917107]SOLVED the constant clicking - clonking every few seconds with Frigidaire FGHG2366PF (French Door/bottom freezer with ice maker, counter-depth). Remove the icemaker tray and using a flash light you will see at the very rear, at the top a small DC fan. When this fan tries to start it is hitting ice making the clicking or clonking sound. To confirm this you can depress the light on-off switch mounted on the upper frame of the door and it will activate the fan and you can see the fan partially turning making the clicking-clonking sound.

THE FIX. Blow a hair dryer into the ice compartment until the ice melts and the fan starts running again when you depress the depress the light on-off switch mounted on the upper frame of the door . This took me almost ten minutes before getting the fan to run again making a beautiful quite breeze sound, no clonking at all.

Apologies to all those servicemen that replace power boards and charged hundred of dollars as I will be posting this at other sites.

[/quote]

I have the same model - the clicking seems to come and go.

Nobody else in this thread mentioned “clonking”. Although the clicking sound does alternates between two different sounding pitches - so by your description its hard to tell whether its the same issue I’m experiencing.

After reading your solution, I briefly inspected my fridge this morning. The clicking sound, for me at least, is for sure coming from underneath the fridge, not from the ice maker.

I will still give your fix a try when I have some more time this evening.

Just a post to follow up.

I could tell that the clicking was coming from below the fridge on the left side near the front.

I found this video: https://youtube.com/watch?v=oTj1oaV6LXY which shows that the main control board is located in this approximate location. If you follow the instructions in the video, you can pull it out and inspect the mainboard.

In my case, I could tell with certainty the clicking was happening on one of the relays on the board. By putting my finger on each one identified which relay it was.

After speaking to a specialist, the cause of this may be that the relay has a bad solder connection to the board. As it warms & cools, it repeatedly loses connection causing the relay to click.

His initial recommendation was to replace the control board. I am thinking though if I pull out the control board and inspect it, it may be possible to just re-solder the relay connection from the bottom.

Interestingly, after touching the relay, it appears to have made the clicking go away, perhaps I depressed it onto the board enough to make the clicking stop for now.

I have the same fridge and it’s an absolute piece of shit. So is the company electrolux…they bailed on replacing the fridge and I’ve had to spend hours on the phone with home depot getting warranty service. The compressor has been replaced, now it just hums louder and still clicks like it’s home to a family of noisy chimpmunks.

Avoid this fridge at all costs.

Cause is jammed ice scoop arm.

The ice tray has a end cap. Remove it.
2 gears will be visible. Hold the the close door switch in the back left corner.

You will see the now exposed gears go back into motion. The 3sec thonking is the duration of one rotation per gear slip.

My cause was a chunk of ice jammed in the tray. Once removed the left gear was free to rotate and the noise gone.

From what I can tell, there are two separate issues that we’re getting cross referenced / mixed up.

The first: Sounds like some get more of a click relating to the functioning of their bottom ice maker and have had luck thawing it to resolve the issue.

The second: Sounds like some get a click that comes more from the lower main board area of the fridge (almost under the fridge). Other research that I’m doing suggests that it might be the start relay.

Continuing to investigate.

THIS WORKED IN A MINUTE!!!

THANKS SO MUCH!!

[quote=gibsonrj;917107]SOLVED the constant clicking - clonking every few seconds with Frigidaire FGHG2366PF (French Door/bottom freezer with ice maker, counter-depth). Remove the icemaker tray and using a flash light you will see at the very rear, at the top a small DC fan. When this fan tries to start it is hitting ice making the clicking or clonking sound. To confirm this you can depress the light on-off switch mounted on the upper frame of the door and it will activate the fan and you can see the fan partially turning making the clicking-clonking sound.

THE FIX. Blow a hair dryer into the ice compartment until the ice melts and the fan starts running again when you depress the depress the light on-off switch mounted on the upper frame of the door . This took me almost ten minutes before getting the fan to run again making a beautiful quite breeze sound, no clonking at all.

Apologies to all those servicemen that replace power boards and charged hundred of dollars as I will be posting this at other sites.

[/quote]