Frigidaire #FGSC2335TF0 icemaker makes frozen solid ice cubes

Brand: Frigidaire
Model Number:FGSC2335TF0
Main Symptom: Ice cubes become frozen solid mass
What happens & when: daily

Error Code (if any):
Parts or tests already tried:
Photos / video link:

Hey there! If the ice cubes in your Frigidaire FGSC2335TF0 are freezing together into one solid mass every day, the first thing we need to determine is whether water is leaking into the ice bin or the ice cubes are partially melting and refreezing. Both can cause this problem, but the repairs are different.

Let’s start with a few simple checks before replacing any parts.

1. Check the freezer temperature. Place a thermometer near the ice bin and check it after several hours. Ideally, the freezer should stay around 0°F. If the temperature is fluctuating significantly, the cubes may partially melt and refreeze together.

2. Inspect the ice maker for dripping water. Empty the ice bin, dry it completely, and reinstall it. Check again after the ice maker completes a harvest and refill cycle. Look for water dripping from the fill tube, running down the ice maker, or collecting at the bottom of the bin. A water inlet valve that doesn’t close completely can allow water to seep into the bin and freeze the cubes together.

3. Check the ice maker fill tube. Make sure the tube is properly positioned and directing water into the ice maker mold. If it’s misaligned or partially blocked with ice, water can splash or overflow into the storage bin.

4. Inspect the freezer door gasket and ice dispenser chute. Make sure the door seals tightly and the dispenser flap closes completely. Warm air entering through either opening can cause the ice to melt slightly and refreeze into a solid clump.

5. Look at where the ice is freezing together. If the cubes are joined by clear sheets or layers of ice, that usually points toward excess water entering the bin. If they’re rounded, wet-looking, and stuck together throughout the bin, temperature fluctuations or warm air infiltration become more likely.

A few questions to help narrow this down:

  1. Is the ice freezing into a solid block at the bottom of the bin, or are all the cubes sticking together throughout the bin?
  2. Does the ice maker continue producing new ice normally?
  3. Have you noticed any water dripping into the bin or icicles forming underneath the ice maker?
  4. Do you know the actual freezer temperature?

The location and appearance of the ice buildup will tell us quite a bit. Once we know that, we can narrow this down to the ice maker, water inlet valve, or a freezer temperature or sealing problem without guessing at parts.