Fridge and freezer not getting to temp

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Brand: GE Cafe
Model Number: CFE28TP3MBD1
Main Symptom: not cooling enough, also small amount of water leaking down the ice chute and ice maker not making ice.
What happens & when: happened after a loud noise

Error Code (if any): None
Parts or tests already tried: just diagnosing. Measured compressor resistance and AC voltage getting to overload relay. All seem good, although resistance was 7.8 ohms across each side pin to center, but side to side pins were 16 ohms. Not sure what is next step.
Photos / video link:

Based on the model number of your refrigerator, the manufacturer has this service bulletin indicating a compressor failure: Some refrigerators may suddenly stop cooling. In some instances, louder compressor sounds may have been noticed prior to cooling loss. If the compressor is receiving proper voltage but the compressor trips the overload or just doesn’t run. The recommended repair is the replacement of the compressor, filter drier, and process/access valve. This is a sealed system repair so you would need to contact an EPA-Certified technician to complete these repairs. ( Check and verify if your unit is still within its manufacturer’s warranty period).