When freezer and refrigerator controls are turn down to lowest setting the temperature in refrigerator is 40F.
I am still seeking advice here to why this is happening (damper in refrigerator or thermostat control in freezer? defrost thermostat?) and what steps I an take to troubleshoot what needs to be replaced.
If the temperature in the fresh food compartment is 40°F on the lowest setting then there is more likely no mechanical failures. You just have to set properly both temperature controls.
Such setting are not always the same. You have to change the settings depends on many different factors like amount of food inside, its beginning temperature, ambient temperature, etc. Be advised that you have to wait about 24 hours after any adjustments to see a result.