Brand: samsung
Model Number: RF23BB860012AA
Main Symptom: Levelling legs collapsed
What happens & when: can’t level it anymore
Error Code (if any):
Parts or tests already tried:
Photos / video link:
Structure that the leveling legs attach to is deformed/broken (haven’t lifted it yet to see exactly what). Can’t find parts diagrams for the case bottom area to see what’s involved. Help.
Before hunting for a diagram, get a mirror or phone camera under the front corners and check whether it’s just the plastic leveling housing that cracked or whether the metal base rail itself is bent. On these Samsung French-door units the legs often thread into a molded pocket in the cabinet bottom, so a collapsed leg can tear that pocket rather than a replaceable bracket. The parts diagram usually lists the front and rear levelers separately but not the cabinet bottom as a serviceable item, which may be why you can’t find it. If the pocket is torn, a threaded insert or a short section of flat steel as a backing plate often works better than a factory part.
Yep, just have to get under there…last tech said “irrepairable”, but I’m sure that means with standard replaceable parts.