The dispenser appears to fill with water and send the softener through but when the load completes there is still water standing in the cup, when I do the next load the water leaves and I have a small puddle directly under the dispenser on the floor. I have checked all avenues for other places for it to be leaking and can’t locate anything. Was wondering what would cause this.
Use the instructions in this video to take off the cabinet. You should be able to see where your problem is.
Washing Machine Lid Switch Replacement (part #3949247) - YouTube