DW door won't latch

I have a Bosch SMU 2046 DW. The door won’t latch. The handle does not release the catch inside the door, which means the the “prong” on the DW body does not insert inside the door. BTW, the DW power switch does operate with the door open.

Any experience with this problem? Any ideas?

Thanks,

Tom8030

Door won’t latch on Bosch dw model she44c02uc