Dryer keeps running and does not cool down

[DanielGPrentice]

Brand:Samsung
Model Number:DV42H5200EF/A3-00
Main Symptom:does not stop or cool down
What happens & when: attempted to dry clothes again, dryer heated and would not cool down or stop.

Error Code (if any):HE
Parts or tests already tried: thermistor in blower assy disconnected measures 10.99K
Both Thermoststs in heater assy disconnected measure shorted.
Is there a way to verify Main Control Board function.
Photos / video link:

[Jose_O_APP_Team]

@DanielGPrentice

DV42H5200EF/A3-00

Hi Danielgprentice, it sounds like you may be having an issue with the door switch. I would check the door switch first and make sure it’s working properly before moving on to the control board.

[Jose_O_APP_Team]