new part - it’s fixed
Looks like the refrigerator was stuck in the defrost mode. I would recommend to replace the defrost timer because it can happen again any time.
- The part number for the defrost timer is AP3861954
Gene.
P.S. If the refrigerator is less than a year old, call Whirlpool for warranty service.
Thanks Gene
This part is not too difficult to replace yourself but I would check the warranty first.
Gene.