Brand: GE
Model Number:GFW550SSN5WW
Main Symptom: door error
What happens & when: door will not lock to start cycle . Gives door code.
Error Code (if any): Door
Parts or tests already tried: Originally had door code and could not open the door . Did manual open by pushing pin up on door lock part. Replaced with new door lock switch. Door now will not lock .
Photos / video link:
When the washer is started, does the lock click as if it is trying to lock?
No , it does not. The washer does the pump discharge twice and then gives me the small door symbol.
If you press the door in firmly and hold it there while trying to start a wash cycle, does it continue to fail? If it does, the door lock can be tested to see what might be happening. If you access the main control, there should be a 3-wire connection at the connector J513. It should have a brown wire, a red wire, and a blue wire. With the power cord unplugged, and the wire connection disconnected from the main control, a resistance test can be done if a multimeter is available. With the door closed, the red wire and the blue wire should measure around 120 Ohms when tested together. The red wire to brown wire, and the blue wire to brown wire, should measure open or no continuity. When the door is open, all of the wire combinations should measure open or no continuity. Does the door lock measure differently?
I held the door in and it did not try to lock . With door lock on the door directly to the switch itself I had 114ohms between brown and blue wires .
That should be within tolerance since most resistances allow for a 10% variance on AC voltage windings. Did the other test combinations read properly? If they did, it is very likely that the main control is the issue. WH22X38697 Washer Main Control Board | Genuine Ge OEM In Stock