Hello please help asap!
Brand: GE
Model Number: gdt630pyr0fs
Main Symptom: won’t turn on,
What happens & when: nothing is lighting up
Error Code (if any):
Parts or tests already tried: I bought a control board on this website and it either doesn’t work or isn’t the right fix. I have checked the breaker the outlet as well and those were not it.
Photos / video link:
Which control board was replaced and what was the part number used? Also, if a multimeter is available, is there a 120 Volts AC reading when testing the black wire and the white wire going up into the machine control? If there is voltage when testing at these two wires, the next step would be locating the wire connection J401 and testing from the purple wire at pin 4 to the navy wire at pin 3 for DC voltage. Is there a voltage reading of 13.5 Volts DC?
This is the part that was ordered. When I called in on the phone they said this was the right part. Even though it doesn’t look like my old control board I took out.
I do not have a multimeter available. To be honest I am not sure anything you are saying. I thought based off what I read online the control board would solve my issue so I bought it. I am happy to do a phone call if it is easier.
I have no power to my dishwasher and it’s not the breaker or outlets that I am certain of.
At this point I would like to return my products I am not getting help quick enough. I emailed back a few days ago. I posted this a week ago.
Was the original issue that the dishwasher would not turn on? I would be happy to assist with diagnosing why the dishwasher is not turning on, although this would require the use of a multimeter. Unfortunately, the picture did not come through, so I am not able see which control it was. Once a multimeter is available, it can be set to VAC or V~. The metal box cover on the bottom of the dishwasher at the right hand side would need to be removed. Once the meter is set and the metal box cover is removed, the red meter probe would be placed into the black wire connection port, and the black probe would be placed into the white wire connection port. If there is not 120 Volts AC at this connection, the main control is not receiving the voltage it needs to operate. This could be caused by a loose voltage supply wire connection or a damaged wire. However, if 120 Volts AC is found at this point, there is another check that can be done. The power supply would need to be turned off and the outer door panel removed from the inner door panel. This will allow the interface control to be accessed for testing. The multimeter would be set to Volts DC (VDC, or a V with a solid straight line above dotted lines). There will be 4 wires going into the user interface control. There will be a navy blue wire and a gray wire next to each other. Place the black meter probe into the port with the navy blue wire, and the red probe into the port with the gray wire. The meter probes can be taped to the door to make sure they stay in place. It may be good to have a camera record the multimeter in case the voltage flashes for a moment then goes away. Ensure there is not a bare wire touching any metal, then turn the power supply to the dishwasher on. Does the multimeter read 13.5 Volts DC? The attached image is an example of where the 120 Volts AC would be tested and where the meter probes would be inserted.
