The soap dispenser does not open. We have to manually open the soap dispenser at about 12 minutes after the start of the NORMAL wash cycle. Please advise on how I can correct this problem. Thanks.
Most likely the problem is a bad wax motor (soap) in the dispenser. I would recommend to replace it with the dual to single wax motor conversion kit which comes with the complete installation instructions.
- The part number for the wax motor conversion kit is AP4009497
Gene.