Oven is not heating. The carbon heaters and solid element heater are not heating. The LCD, nine program control function panel and safety shutoff are operating normally.The over temp switch appears ok (high resistance). Which other components are common to the heaters. We’ve had unit about two years and it suddently stop heating.
What is the complete model number of the oven?
Gene.
Gene: Tag says Model # 2128
The name plate with the complete model number usually located on the oven door frame, behind the vent under the control panel or on the bottom trim. If this is a range then it can be under the top panel. Without correct and complete model number we are not able to provide any accurate advice.
Gene.
I can only find one mfg tag on unit inside rear under cover. It reads as follows: Cooks Ultimate Oven
Model No. 2128
120vac 60 Hz 1500wtts
1507
Made In China 3028216 Coforms to UL STD 1026 AND UL StD 982
Household Use Only.
I also found mounted to side wall under a rubber-like holder; what appears to be a thermal fuse (glass type). I get a resistance of 6.67Kohms. Could this be considered an open circuit?, and possibly my problem.
I do not have any information about this product. If it has JC Penney name then the best solution probably is to call JC Penney service.
Gene.
Mine is doing the same thing after using it maybe 10 times. cooks ultimate oven model 2128 from J.C. Penny
My wife got sick of it and put it in the trash this morning. Thanks for the assist.
[QUOTE=D.R.GRINDER;112461]Mine is doing the same thing after using it maybe 10 times. cooks ultimate oven model 2128 from J.C. Penny[/QUOTE]
Same thing here–2 years, out of the blue, no heat. As for JCPenney fixing this, it’s discontinued and Chinese–that means no fixing. I’ll disassemble and see if I can diagnose. Turntable, control panel, and fan works. I’m glad some friend gave me back my old toaster oven. I’m glad that I didn’t spend $500 on this turkey!
I hate to throw my oven in the garbage too
This thing uses proprietary quartz heating elements. I wouldn’t know where to begin–probably have to use a multimeter, etc.–everything looked OK. Quartz heating elements also are a problem for the puffed up “economical” heaters featured on TV infommercials (using Amish cabinets, etc.) and in certain catalogs (Heartland America): Replacement quartz “bulbs,” needed all-too-often for such heaters, really are expensive. From now on, I’ll try to look for the use of quartz heating elements and heating bulbs in items–in order to steer clear. The Cooks Ultimate Oven is criminally overpriced PRC junk–in all practicality, no fixing. I had to toss this–no recycle here. A bitter, painful lesson learned after actually trying to save money…:mad: