Control panel on Jenn Air range

Brand: Jenn Air
Model Number: JGRP548WP
Main Symptom: replacement part not working
What happens & when: error code F6E9

Error Code (if any):
Parts or tests already tried: the part I received is part #W10464534
Photos / video link: I have received tech manual from support to enter diagnostic mode but am unable to make that happen. One note…on the old part there are two stickers with model numbers

W10464534-A

W10145636-F

Sounds like you got the correct board. Check the wiring between the board and the keypad to make sure that there are no damaged wires. If they are not damaged then this will likely be an issue with the keypad.

Wires do not look damaged from what I can see

Hello, any update here? If no can you please confirm that another board should be sent?

If the wiring is good then this will be a keypad issue. Whirlpool WPW10464534 Range Electronic Control Board | Genuine OEM Part