We cannot remove the agitator from this washer. I’m attaching a photo. There appears to be a plastic ring that is holding the agitator down. How do we remove this plastic ring?
washer.jpg (49.6 KB)
That plastic part is not holding the agitator, it is just stuck on the transmission shaft. The shaft is splined as well as the agitator and they get pretty stuck. You will just need to pull up, keeping your face out of the way. A bit of WD40 may help loosen the grip.