Bosch Dishwasher Soap Tray doesn't pop open

I have a Bosch dishwasher that I purchased four years ago. The soap tray dispenser is not popping open during the cycle. I don’t know if I need a new spring, or I need to replace the whole tray. The item # is SHU33A02UC
How do I fix this?

Where do I find the model number? Is it 1150-C3

When you close the soap cap does it stay closed?
When you released the latch manually did the lid slide to the right?

What you called “the item#” is the model number.

Gene.

Hello,

I have a Bosch dishwasher, and the soap trap doesn’t pop all the way open. It kind of unlocks during the cycle but the tray doesn’t open completely. I ordered the Bosch Tripping Device, Part #166630.

I replaced the spring, but I don’t know how to replace the two other parts in the bag. Do I have to take the door off? Is the spring supposed to attach to the latch somehow.

I’m doing my best to fix this myself, I’m just a little lost how to do this. I’m guessing I have the right part. Help!

[LEFT]If the door lever is not broken, you do not have to replace it.[/LEFT]

[LEFT]Connect spring to door & dispenser housing posts.
While keeping spring attached to posts, carefully slide door onto housing --making sure door tabs engage dispenser door rails.
Door levers don’t need to be preset during installation.[/LEFT]

[LEFT]If you want the most accurate advice, you have to answer on my questions. If you prefer to do a diagnosis by yourself, it’s up to you![/LEFT]

[LEFT]Gene.[/LEFT]

Is there a picture how to do this? I don’t quite understand. Maybe I’m not connecting the spring right. What questions do you have so that I can answer them?

[quote=Gene;7023]When you close the soap cap does it stay closed?
When you released the latch manually did the lid slide to the right?

Gene.[/quote]

Unfortunately I do not have any pictures.

Gene.

Gene,

I have the same problem. The door stays closed during the cycle and does not pop open. When I release the latch manually the door slides to the right. When I close the door it stays closed.

My model # is 3032UC/14

When you close the soap cap does it stay closed?
When you released the latch manually did the lid slide to the right?

Check the detergent actuator as described in the troubleshooting manual (page 7) from one of our previous posts: http://forum.appliancepartspros.com/dishwasher-repair/7123-bosch-dishwasher-troubleshoot-manual.html

If the reading is correct then the timer has to be replaced.

If the reading is wrong then the dispenser is bad.

I’m assuming the beginning of the model number, which is missing in your post, is “SHU” and here are the break down diagrams for the Bosch dishwasher Model SHU3032 UC/12 (FD 8003-)

  • The part number for the dispenser is AP3844311

  • The part number for the timer is AP2804302

Gene.

Hi Gene, I have just the opposite problem. My door will not stay closed. I am assuming I have to replace the blue latch. I was wondering if you might have any repair instructions (I found one that shows how to replace the entire assembly but not how to take one apart and replace just the latch and spring). Can you help please?

The instructions are attached to the reply.

Gene.
Replacing dispenser doors and springs.pdf (131.2 KB)

Hi Gene, thanks for the attachment. I was wondering about how to replace the blue latch rather. I think the part number is 166630. Might you have instructions to replace that as well?

Now, I have never seen new parts up close so I might be wrong in my diagnosis, but when I look at the hook on the underside of the door, it doesn’t look wrapped/worn out. On the other hand, the part of the latch that engages with the door doesn’t look like a hook anymore so I am assuming that it’s worn out. I could post pictures if you are able to tell me what to replace. Do appreciate all the help.

What is the complete model number of the dishwasher?

Gene.

It is SHU5302UC/UC12.

You may want to check the rails on the dispenser body (where the door slides). Possible they are damaged or worn out. If this is right then the whole dispenser has to be replaced.

Here are the breakdown diagrams and Replacement parts for Bosch SHU5302 UC/12 (FD 8003-) | AppliancePartsPros.com

Gene.

[QUOTE=Gene;55514]Check the detergent actuator as described in the troubleshooting manual (page 7) from one of our previous posts: http://forum.appliancepartspros.com/dishwasher-repair/7123-bosch-dishwasher-troubleshoot-manual.html

If the reading is correct then the timer has to be replaced.

If the reading is wrong then the dispenser is bad.

I’m assuming the beginning of the model number, which is missing in your post, is “SHU” and here are the break down diagrams for the Bosch dishwasher Model SHU3032 UC/12 (FD 8003-)

  • The part number for the dispenser is AP3844311

  • The part number for the timer is AP2804302

Gene.[/QUOTE]
Gene, thank you for all these good tips. I have a Bosch SHE43C, about 4 years old, lightly used. The dispenser door does not open during the wash cycle (have tried different cycles). The door opens and closes manually (the spring seems fine, and there doesn’t seem to be any wear to the rails). I would like to conduct the tests from the troubleshooting manual, but I have no idea what testing tools are needed, how they work, or how to access the parts (I’m assuming I need to unscrew the inside door panel, but I’m not sure). I have basic mechanical and electrical competency - are there instructions that will help me figure this out, or would I be better hiring a professional?

Measure the detergent actuator resistance. It suppose to be about 2150 Ohms.

If the reading is bad, replace the actuator.

If the reading is good, replace the control module.

If you need the correct part number, post the complete model number of the dishwasher.

Gene.

Gene,

I found a link to the Repair manual here: http://forum.appliancepartspros.com/dishwasher-repair/7123-bosch-dishwasher-troubleshoot-manual.html

I did check the continuity of the wax motor and it approximately 2150 ohms. I see the timer is out of stock. Is it possible to repair the timer?

Thank you.

Most likely the timer is not repairable. You may want to talk to the Appliance Parts Pros team to find the ETA for this part.

Gene.

I have a Bosch dishwasher, and the soap dispenser door will not stay shut. The blue latch of the dispenser is broken…I know where to buy the part, but how do I get directions on how to replace the blue latch

You have to remove the outer door panel to access the soap dispenser inner parts and the soap dispenser door.

Gene.