I turn on the dishwasher with main control. I set a program then I press the on/off button. The dishwasher proceeds to fill up and after fill up it turns itself off! If I press the on/off button again, the dishwasher pumps water out, fills up again then turns itself off. I’ve tried to reset the dishwasher by pressing the program button and the on/off button for 3 seconds. No luck. Ive turned the power off and turned it on again. Same thing happens. Any clues as to the problem?
Hi there:
Ironically, I am having the same problem with my D3120 not running the cycle. The water fills up (just like yours) and then stops. 
Any ideas?
Thank you,
JoAnn
Just had similar problem with my dishwasher. Push start, it would drain, then fill up and quit.
I got a great CSR from Asko on the phone and he provided me by fax or e-mail with an instruction regarding “Fault Tracing”. This changes the fill cycle from using a sensor to a timed fill with just a couple button pushes. Problem solved, no service call fee, no labor charge, no unnecessary parts.
[quote=usedtobeatech;369621]Just had similar problem with my dishwasher. Push start, it would drain, then fill up and quit.
I got a great CSR from Asko on the phone and he provided me by fax or e-mail with an instruction regarding “Fault Tracing”. This changes the fill cycle from using a sensor to a timed fill with just a couple button pushes. Problem solved, no service call fee, no labor charge, no unnecessary parts.[/quote]
I’m experiencing the same issues as posted (all) above. However, I’m told that unless I am “certified” to work on the ASKO products no information is available to me over the phone, faxed to me or through the internet. Other than directing me to either a service company (that will come fix the unit) or an online tech advice service that’s charged to my credit card. Can you please, post a link or CSR phone number where I can get the same results/answers as you did ?
I have noticed this. The building where I work (one of several) has a total of 8 of the same make and models throughout. I ran a cycle on the unit on the floor above, noticed that not only did it Drain and Fill on the same setting (second selection option) the LED to the upper right of the START button (once pressed) stayed “ON” as it kicked in to the Wash cycle. The unit I am having trouble with would Drain, Fill and when it was to go into it’s Wash cycle the LED to the upper right of the Start switch went OFF and would not go into the Wash cycle.
I’ve tried several times, everything that you folks have done (from powering down, Resetting and even double checking that my “Variant Options” was correct with this model since recently replacing the control board) and I, too am getting the same results.
What has been found going on with this unit ? Myself and another tech feels that it maybe going out on some sort of Safety. (?)
Thanks for your advice and help !
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[quote=mrfixit?;388171]I’m experiencing the same issues as posted (all) above. However, I’m told that unless I am “certified” to work on the ASKO products no information is available to me over the phone, faxed to me or through the internet. Other than directing me to either a service company (that will come fix the unit) or an online tech advice service that’s charged to my credit card. Can you please, post a link or CSR phone number where I can get the same results/answers as you did ?
I have noticed this. The building where I work (one of several) has a total of 8 of the same make and models throughout. I ran a cycle on the unit on the floor above, noticed that not only did it Drain and Fill on the same setting (second selection option) the LED to the upper right of the START button (once pressed) stayed “ON” as it kicked in to the Wash cycle. The unit I am having trouble with would Drain, Fill and when it was to go into it’s Wash cycle the LED to the upper right of the Start switch went OFF and would not go into the Wash cycle.
I’ve tried several times, everything that you folks have done (from powering down, Resetting and even double checking that my “Variant Options” was correct with this model since recently replacing the control board) and I, too am getting the same results.
What has been found going on with this unit ? Myself and another tech feels that it maybe going out on some sort of Safety. (?)
Thanks for any help , info and advice !
[quote=mrfixit?;388184][quote=mrfixit?;388171]I’m experiencing the same issues as posted (all) above. However, I’m told that unless I am “certified” to work on the ASKO products no information is available to me over the phone, faxed to me or through the internet. Other than directing me to either a service company (that will come fix the unit) or an online tech advice service that’s charged to my credit card. Can you please, post a link or CSR phone number where I can get the same results/answers as you did ?
I have noticed this. The building where I work (one of several) has a total of 8 of the same make and models throughout. I ran a cycle on the unit on the floor above, noticed that not only did it Drain and Fill on the same setting (second selection option) the LED to the upper right of the START button (once pressed) stayed “ON” as it kicked in to the Wash cycle. The unit I am having trouble with would Drain, Fill and when it was to go into it’s Wash cycle the LED to the upper right of the Start switch went OFF and would not go into the Wash cycle.
I’ve tried several times, everything that you folks have done (from powering down, Resetting and even double checking that my “Variant Options” was correct with this model since recently replacing the control board) and I, too am getting the same results.
What has been found going on with this unit ? Myself and another tech feels that it maybe going out on some sort of Safety. (?)
Thanks for any help , info and advice ![/quote]
** Also, can some please tell me where to download (free) the wiringing schematics as well as a “sequence of Operation” for the is unit ?
Thanks again!
I have the same trouble and call technical service support for North America.
1-800-898-1879
I reset the dishwasher and it works!
To reset: Turner off dishwasher.
Press and hold on/off switch (top left) for 10 seconds.
That’s it. So simple. Now it works.
Our 3120 does the exact same, starts then empties, refills, then turns off! Any idea what is wrong with it or how to fix it???
[quote=joann_fox;172091]Hi there:
Ironically, I am having the same problem with my D3120 not running the cycle. The water fills up (just like yours) and then stops. Any ideas?
Thank you,
JoAnn[/quote]
From the factory they come set for a flow meter fill, that sounds like the problem. Follow these steps and change it to a timed fill.
- Turn off the main switch (I/0)
- Wait for at least 5 seconds
- Keep the Programme and Start buttons
depressed (S1 & S2) - Turn on the main switch (I/0)
- Release the Programme and Start buttons
(S1 & S2) L7 flashes
The water intake can now be adjusted by pres-
sing S1 once again. L7 is flashing continuously
during the operation.
L1 extinguished: Volume-controlled water intake
(regulated via the flow sensor)
L1 lit: Time-controlled water intake
Confirm your choice by pressing Start (S2). The
programme returns to the main menu.
2020 guys. I have the same model, and i got the same issue. I got this dishwasher from the previous homeowner.
I changed the setting to “timed fill” and it worked perfectly. But i still have some leakage from the drain pump. Just thinking about buying a new dishwasher, this one is very old.
Now in 2022. Same thing happened here, with a D3122 (D20.1). They called a repairman trained to Asko, who wanted them to change the control board. $$$ Can’t believe that he did not know the issue with the flow meter, after all these years on the market.
I found the reprogramming procedure to time-fill in the service manual, and everything worked fine afterwards.
My feeling is that the meter-fill mode is present in order to meet eco standards like Energy Star. The meter is a sort of plastic turbine with a magnet and a reed relay. Either it stops turning because of dirt, or because of wear. Going to time-fill avoids the replacement of a quite expensive valve-meter combo, and it shows that the rest of the (a pretty nice) dishwasher works correctly.
I just had this issue with my D3122 dishwasher.
It was not a fill issue, or a pressure sensor issue, or a heater issue.
It was the 16 microfarad capacitor on the side of the circulation pump that failed.
It was all of 14.00 and 10 min to replace.
You can keep trying to reset things, bu without knowing what you are doing, you will be wasting your time.