Any ideas?
I ordered and received part 4388538 - it is the little white plastic stud that supports the crisper shelf on the right front side. My husband used adhesive recommended by local Home Depot. I allowed it to dry for 2 days and within 5 minutes of putting any weight on the shelf, the stud is pulling loose. Karen
Do not quite understand.
I looked at the studs using the part number on this site
Part Details - WHIRLPOOL Stud - shelf, part number: 4388538
It shows one push in and one screw in.
Is this the same as what you received?
If it is the same, which one did you need?
Why the glue?
Yes, I received two different studs - needed the solid plastic one. The reason he used adhesive was because it was a REALLY difficult to remove the one that had broken, so he thought it had been glued in. Once he separated the flat part from the refrigerator interior, the part was intact - just missing the support post. It will in no way shape or form stay in just by pushing it into the opening.
Am still not quite sure. Glue will not hold it.
[COLOR=Blue]needed the solid plastic one. [/COLOR]
With the screw or just the push in type? Just want to confirm this.
[COLOR=Blue]Once he separated the flat part from the refrigerator interior, the part was intact - just missing the support post. It will in no way shape or form stay in just by pushing it into the opening[/COLOR].
So you ended up with a hole where the stud should push in but the hole was too big?
The metal clips should hold it in.
If it does fit OK but is not held in by the clips you could try bending them out slightly
Here is one possible solution. Please note without actually seeing the problem I am not sure this will do it.
See attached
RAWLPLUG
Get a rawlplug of this type.
Make sure it will hold to the minimum thickness, that the diameter is large enough and the bolt will fit through the screw type stud.
If the bolt is not long enough to hold the stud just get another one that is.
Use a piece of stiff wire or whatever as a probe, you just want to be sure there is nothing behind the hole that you may damage
Install the rawlplug
Remove the bolt then use it to hold the stud onto the rawlplug.
If the bolt is too long to tighten up the rawlplug put some washers or a spacer between the head and the plug. It must be tight or it will just turn when you try to install the stud.
Hope the above makes sense.
This fix falls into the category or jiggerypokery.
Denman, you were so patient and tried to be as helpful as possible. We finally figured out that the metal wires were moveable and tried to spread them out but was afraid of breaking a $10 part I had waited a week to get. SO-----as seen on TV magic putty is in the hole, holding the post in securely, and supporting a shelf with everything that it was meant to support. Thank you so much…I realized reading through some of the other threads that this is not an uncommon problem. It would be nice if the replacement parts came with some instruction!