Rank: Member
Groups: Registered
Joined: 7/30/2007(UTC) Posts: 3
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The trouble started when the washer went into the spin cycle. There was a continuing "clunk, clunk, clunk" sound as if it were trying to start. After a Sears service call, I was told the problem was the control panel, so I ordered one and replaced it, only to find out that was not the problem. I've checked the lid switch and that's OK. It will also occasionally stop in the middle of a wash cycle, accompined by a humming sound. Almost always, I can raise and lower the lid a number of times (10 to 20 or so) and the spin cycle will start. Also, after unplugging it for half an hour or so, and letting it "cool", it will operate properly until the spin cycle starts. Any help would surely be appreciated, as this process of elimination could get expensive. Of course there's always the option buying a new one, but that's why I'm writing this.
Thanks Again....J
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Rank: Advanced Member
Groups: Senior Expert
Joined: 3/29/2009(UTC) Posts: 11,699
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I don't have any idea why Sears or anyone else would suggest this is a control panel issue, clearly it is a mechanical issue inside the machine. Sorry you had to order to order a part that did not fix it.
You need to operate the machine with the front panel off. You can take it off by inserting a screw driver in the gap between the top and the front near the edgs to release clips that hold the front on.
When it stops you should be able to tell if the motor has stopped, which is the most likely situation since it sounds like your motor is in the process of failing. If the motor can turn but the noises are from the transmission, than that is your problem. A motor replacement is a relatively easy fix, but the cost may make you want to replace the machine. If it is the transmission I would go ahead and replace the machine.
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