Gene,

I have a whirlpool model # ET20NKXAW04 the freezer works fine,but the food compartment isn't getting cold, I checked to see if there is any cold air comming into the compartment, looks like little to no air is circlelating. any help appreciated., serial # ED2726068

James

Gene,

I removed the panel ,the fins were frosted, so i de-frosted it,put everything back together then plugged the unit back up. the freezer was blowing cold air through the top vents,but nothing was coming out of the air passages in the food compartment. I notice the freezer wasn't keeping the food frozen either.
The lower part of the refrigerator was hot, only a little below room temp. butter was soft. I put another refrigerator in place( couldn't let food spoil) ,til I get this one fixed asap.

In the coldest setting, I tried turning each knob to different setting ,but still no colder in food compartment. The other refrigerator is a whirlpool too, and I can feel the cold air coming out of the air passage in the food compart, and it is cold. But in this one no air flow at all.

I did set it to the warmest setting ,but the stuff in the freezer was melting.a few stuff in lower part of refrigerator was ruining. renter is telling me the other refrigerator is working fine. But it's a small refrigerator and this model is a larger one. I paid $125.00 for the refrigerator, would still like to get it working right if possible.I'll put the refrigerator on my back porch and plug it up and let it run for the 24 hr's and see what happens.

Thanks for the info, I didn't know there was a bottom coil, now something else to check.Gene, thanks for help, I really like this site, very good stuff.