I do heating & air work, but I have a friend with a Kitchenaid refrigerator. The ice dispenser door has been hanging open after use. He searched the part numbers, and I got him the parts at Fox Appliance Parts. He asked me how to remove the front facade to get to the parts, but I have no experience in that brand/model. I have worked on my own Whirlpool by removing two screws at the bottom, but this one is flush to the door. A counter man at Fox suggested to use a flat spatula and gently pry out the cover to expose the parts. He tried without success and doesn't want to break it. Can you help with any more advice? Thanks.