Hi, My side-by-side refirgerator/freezer is turned up to the coolest setting and is not working properly, the center divider between the two was extremely hot to touch for about the past month and today is finally cool when the frig/freezer began to cool down, can you help me with this problem?

Thanks the coils were very dusty and while cleaning them, we found out the reason why the water will not come out for drinks. The condenser was so hot it melted the two plastic pipes that lead to the refrigerator and to the drink despenser. They were attached to the copper condenser lines from the manufacturer. Do you have a scematic or illustration to show how they should be reconnected and do you suggest attaching them eleswhere instead of the copper pipes. We are still cleaning the frig at this moment, so we arent sure the fan is running until we plug the frig back in. OK, the fan runs, but its real hard to clean any further suggestions?