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jjt  
#1 Posted : Tuesday, August 21, 2007 5:56:32 AM(UTC)
jjt

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I see from other threads my Kenmore dryer has similar problems. I have had 3 Sears repairmen here. The 1st time (fixed under warranty), a timer was replaced. The problems started up again-then had the microcomputer replaced. That didn't fix the problems so they re-replaced the microcomputer. After the guarantee on that repair ran out, it started acting up again. I'd like to try a do-it yourself repair before trashing the dryer and getting a new one. Here are the 2 problems: In timed mode, the timer advances rapidly down to 0. Runs only about 10 min. Or, in moisture sensor mode OR timed mode, it can just quit. It will run only if you hold the start button down. I have to wait 15 min or so to get it to run again. When it shuts down, I hear a ticking sound. Don't know if its overheating or what. THere is no smell. It does this on all heat settings. Any help would be appreciated.
Ps. WHat are the dryers, reasonably priced, that have the best repair histories? I will never buy Kenmore again. It took me 8 months to get refunded for a returned part that the repairman never used!
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Admin / APP Team  
#2 Posted : Tuesday, August 21, 2007 9:21:08 AM(UTC)
Admin / APP Team

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The board is bad. I know you've had it replaced twice already, but it's bad again. Something else is causing it to fail, don't really know what, may be the sensor or one of the thermostats. If you replace the board, it will most likely fail again. It's pretty impossible to have 2 or 3 defective boards in a row. If you want to fight it, Sears should take care of it. It might be difficult to convince them, but in the end I think they will take care of it.

If you'd rather get a new dryer, keep in mind that this one, as most Sears dryers, was made by Whirlpool. Sears does not manufacture any appliances. Whirlpool generally makes pretty good dryers, you just got "lucky" :). I bet if you get the same exact model dryer again, you won't have any problems. On a different note, I would never buy an appliance from Sears. Their warranty is a lot worse than what the actual manufacturer offers (Sears always tries to push their extended warranty for extra $$$) and as far as service, it's almost always better to call a local repair company than Sears, in my opinion (I know you had no choice, because of warranty).

Hope this helps.
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