Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error
Microwave hums & heats when turned off & door closed
Options
Go to last post Go to first unread
Model: JKP76G Brand: GE Age: More than 10 years
Previous Topic Next Topic
platypook  
#1 Posted : Saturday, March 22, 2008 7:38:34 PM(UTC)
platypook

Rank: Member

Groups: Registered
Joined: 3/22/2008(UTC)
Posts: 4
The GE microwave continues to heat (cup of water gets hot) with a continuous hum after it has been turned off and door closed. The control panel does not respond. When the door opens, everything stops (no humming, no heat) and light comes on. This happened before and after a few days, the microwave worked normally. We could not find the schematics inside the control panel. What could be the problem and are there schematics available on line?
Thanks
Platypook
Back to top
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com 		 
Back to top  
Gene  
#2 Posted : Sunday, March 23, 2008 1:17:45 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
Remove the control panel and look for an envelope with the wiring information.

In order to provide most accurate advise we need the rest of the model number.

Gene.
Back to top
platypook  
#3 Posted : Sunday, March 23, 2008 5:25:09 PM(UTC)
platypook

Rank: Member

Groups: Registered
Joined: 3/22/2008(UTC)
Posts: 4
Thanks Gene, there is no envelope with wiring information behind the control panel (we checked), but the model number inside the Microwave is: JKP76GOV1BB. It's a built in combination electric oven with microwave on top. The oven portion works. Any insights will be appreciated.
Back to top
Gene  
#4 Posted : Monday, March 24, 2008 1:40:30 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
Most likely the problem is a bad control board.

Also I would recommend to check the door switches.

- The part number for the control board is AP2025119

Gene.
Back to top
platypook  
#5 Posted : Monday, March 24, 2008 5:11:42 PM(UTC)
platypook

Rank: Member

Groups: Registered
Joined: 3/22/2008(UTC)
Posts: 4
How do you check the door switches ? Also, if the control board is not the right one, is there a return policy? Thanks. Went ahead and ordered the part anyways.
Back to top
Gene  
#6 Posted : Monday, March 24, 2008 5:56:48 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
Open the control panel, remove wires from the switch before testing.

The interlock switch should be open with the door open and closed when the door is closed.

The monitor switch should be closed with the door open and open with the door closed.

Gene.
Back to top
platypook  
#7 Posted : Friday, March 28, 2008 8:35:52 PM(UTC)
platypook

Rank: Member

Groups: Registered
Joined: 3/22/2008(UTC)
Posts: 4
We replaced the control board as you suggested and the microwave is working properly again. There was an initial hum but it went away after we opened and closed the door. Thank you for you assistance - this was most helpful, and saved us from having to pay extra for a technician to come!
Back to top
Gene  
#8 Posted : Saturday, March 29, 2008 9:23:14 AM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
I'm glad you were able to fix it.

Gene.
Back to top
Users browsing this topic
Guest (3)
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.

Privacy Policy | Powered by YAF.NET | YAF.NET © 2003-2024, Yet Another Forum.NET