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DLuke  
#1 Posted : Saturday, December 19, 2009 10:17:58 AM(UTC)
DLuke

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Joined: 12/19/2009(UTC)
Posts: 2

The clock displays the correct time, and it can be adjusted. The touchpad controls for the oven appear to work, but neither the oven nor any of the range top burners heat up.
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denman  
#2 Posted : Saturday, December 19, 2009 12:19:15 PM(UTC)
denman

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Here are your parts
Replacement parts for WHIRLPOOL RF364PXPQ1 30" Electric Ceran Freestanding Range Self Clean Oven | AppliancePartsPros.com

Here is the tech sheet
http://www.servicematters.com/d...0Sheet%20-%209757347.pdf

Sounds like you have lost half the line. The timer and oven light work on 120 volts but all elements require the full 240 volts.

Try flipping the breaker on/off slowly a couple times. Sometimes you can loose half the line without tripping the breaker.
If this does nothing measure the voltage at the wall receptacle.
L1 to L2 should be 240 volts
L1 to Neutral and L2 to Neutral, both should be 120 volts.
If OK
With unit still unplugged, check the wires at the units terminal strip to makes sure none have burned off and they are tight.
If OK
Plug the unit in and check the power at the terminal strip as you may have a bad line cord.
If OK
Unplug the unit, open up the back and look for loose or burned wires
THIS FORUM IS DEAD!!!!!!!
DLuke  
#3 Posted : Wednesday, December 23, 2009 7:11:46 PM(UTC)
DLuke

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You are right -- the range was only getting 120 volts. I had to get the wall receptacle replaced. In the old one the wires for L2 had burned off and damaged it severely. I'm glad the damage didn't go any further!
denman  
#4 Posted : Thursday, December 24, 2009 1:22:12 AM(UTC)
denman

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Thanks for getting back to us.

Now when others search for this type of problem they have a confirmed fix which is better than a could be.

Have a Happy Holiday Season.
THIS FORUM IS DEAD!!!!!!!
savage9r  
#5 Posted : Saturday, January 2, 2016 5:39:34 PM(UTC)
savage9r

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Thanks to this forum, your answer, and Google, I was able to solve my issue so quickly that I still have time left to register and post a thank you reply.

I'm a little nerdy so I get excited when I get a valid answer on the first search and first result. Don't really ever feel lucky enough to use the feeling lucky button but I could have this time!

I suspected the cause was similar to the answer given, but all I did was pull the stove out a little to work on it. The cord and all looked fine and I never tripped over it or stressed it. But when I took apart the outlet, one of the brass plug prongs had broken off. I'm thinking at one point, the cord was stressed and this time was the final straw to break it.

Regardless, THANK YOU THANK YOU THANK YOU!!!
Guest  
#6 Posted : Wednesday, November 30, 2022 4:29:07 PM(UTC)
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Was thanked: 4 time(s) in 4 post(s)
Still solving problems. Worked for my range
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