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Model: DU940PWKB0	Brand: Whirlpool	Age: 5 - 10 years
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texanbc@livingston.net		#1 Posted : Friday, December 4, 2009 11:48:17 AM(UTC)
Rank: Member Groups: Registered Joined: 12/4/2009(UTC) Posts: 1		All button on "wash cycle" work except for the Normal Wash. Haven't taken it apart to see what's inside yet but need guidance from someone who knows what to do. Trial and error is not my cup of tea.:D


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denman		#2 Posted : Friday, December 4, 2009 1:05:13 PM(UTC)
Rank: Advanced Member Groups: Senior Expert Joined: 2/29/2008(UTC) Posts: 19,638 Thanks: 1 times Was thanked: 11 time(s) in 11 post(s)		Here are your parts Replacement parts for WHIRLPOOL DU940PWKB0 \| AppliancePartsPros.com Here is the tech sheet http://www.servicematters.com/d...0Sheet%20-%208533345.pdf Here is a manual which should be close to your unit https://secured.whirlpoo...510938/$FILE/4322430.pdf Try the diagnostics. If OK Check the keypad with a meter, see the tech sheet. Trying the following: Connector Cleaning / Checking Unplug the unit Open it up Remove the ribbon cable from the keypad to the control board at the control board. Clean the edge connector. If it is the type where there is not a connector just the insulation is removed, it can be cleaned with a pencil eraser. Do not use an ink eraser as it is too abrasive. Check the tracks in the ribbon cable for hairline cracks. A magnifying glass helps here. Would not hurt to clean the connector on the board. Use electronics contact cleaner or isopropyl alcohol and a tooth brush. Be gentle and do not reconnect till all the solvent evaporates. Reconnect everything and give it a try.
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