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dallaskaty  
#11 Posted : Wednesday, July 21, 2010 12:41:42 PM(UTC)
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under diagram 2 on #2, how do you open the One Touch bottom panel to repair the spring or latch
Gene  
#12 Posted : Wednesday, July 21, 2010 6:33:14 PM(UTC)
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Originally Posted by: dallaskaty Go to Quoted Post
under diagram 2 on #2, how do you open the One Touch bottom panel to repair the spring or latch


You have to remove the outer case.

Gene.
dallaskaty  
#13 Posted : Wednesday, July 21, 2010 7:48:46 PM(UTC)
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Hello Gene, can you give specific instructions on how to remove the outer case so we can repair the one touch door open button? thx Gene
Gene  
#14 Posted : Wednesday, July 21, 2010 8:01:55 PM(UTC)
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Remove the screws around the outer case on the back and, possible, on the bottom. Pull it up and out from the back of the microwave.

Gene.
dallaskaty  
#15 Posted : Thursday, July 22, 2010 7:35:54 PM(UTC)
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Thanks Gene. But I am more confused as to what the outer case is now. We simply want to take the one touch open panel button out to repair inside because pushing the one touch panel button is not opening the microwave door. Can you share anymore diagrams on how to open the outer case?
Gene  
#16 Posted : Friday, July 23, 2010 2:20:53 PM(UTC)
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The best access to this button is from inside the microwave. That's why you have to remove the outer case.

Gene.
dallaskaty  
#17 Posted : Monday, July 26, 2010 1:13:48 PM(UTC)
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we got the outcase removed...and now ordered our parts. thank so much Gene
Gene  
#18 Posted : Monday, July 26, 2010 4:16:57 PM(UTC)
Gene

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You are welcome. Keep us posted.

Gene.
jucs  
#19 Posted : Wednesday, December 28, 2011 12:39:24 PM(UTC)
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This seems to be common problem. The screws are "tamper proof" so I bought the special multi-screwdriver at Home Dept. It's a star type pattern BUT the center is hollow on the bit.

I ordered the part from the site and popped it within seconds and put the cover back on. Fixed! Be sure to stay away from the capacitor in the back after you make sure it is unplugged. I believe the part I replaced was part 7 in diagram two.

My microwave was GT4175spt2 by the way....

If anyone has any questions, just post here. If I can do it, anyone can! :)

Also, it's cheesy this thing broke. They should replace it the hinge part of the part with metal.
equalizer  
#20 Posted : Thursday, February 9, 2012 4:35:51 PM(UTC)
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Originally Posted by: Gene Go to Quoted Post
You are welcome. Keep us posted.

Gene.

Hi, I have same problem with Whirlpool Model GT4175SPQ.
To get to control panel do I just have to remove the outer case as shown in Item 4 of oven cavity?
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