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wilsonjiaho  
#1 Posted : Friday, May 17, 2024 1:02:16 PM(UTC)
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wilsonjiaho

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I have a front-load washer, model NFW7200TW. The front door is misaligned, and as a result, I have to pull the door up to close it. Please advise.
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WilliamM/APP Team  
#2 Posted : Saturday, May 18, 2024 12:20:24 PM(UTC)
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Wilsonjiaho, thank you for your post. The door hinge bushings WP34001192 may need to be inspected to identify if they are missing or damaged. They are located where the hinge connects into the door. To access this area, the hinge and door would need to be removed from the washer. From there, the face of the door can be set on a flat surface and towel, then the inner trim removed. If the bushings are damaged or missing, the missing/damaged amount would need to be replaced.
wilsonjiaho  
#3 Posted : Wednesday, May 22, 2024 5:01:26 PM(UTC)
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Hi William,

Thanks for your initial advice. I inspected the hinge bushing and didn't find any abnormalities. Do you have any advice on where I should look next?

Thanks,
WilliamM/APP Team  
#4 Posted : Thursday, May 23, 2024 7:25:28 AM(UTC)
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It may be possible that the hinge mount on the frame could be misaligned. If the hinge screws are loosened at the front panel and the hinge rotated to allow for a better alignment, it may shift just enough to better seat.
wilsonjiaho  
#5 Posted : Saturday, May 25, 2024 9:44:12 PM(UTC)
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Thanks for the suggestion above, the hinge looks fine to me. However, the reservoir from the glass holder where the bushing is located seems a bit worn. I wonder if this could possibly be causing the door to sag. Have you seen anything similar before, and what would you recommend to fix it? Thanks
WilliamM/APP Team  
#6 Posted : Tuesday, May 28, 2024 5:42:28 AM(UTC)
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I personally have not seen a door become worn enough to sag, however, that is due to most of what I have seen is due to heavy items being hung on a door or a child swinging on the door. In saying that, it is very much possible for the spacing where the hinge sits to become worn over time. Unfortunately, it appears the manufacturer has discontinued both the frame WP34001424 and the glass holder WP34001426.
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