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WhirlpoolDave  
#1 Posted : Monday, April 1, 2024 12:44:26 PM(UTC)
WhirlpoolDave

Rank: Member

Groups: Registered
Joined: 4/1/2024(UTC)
Posts: 0
United States
Location: South Carolina

When I try to dispense ice, the ice auger will not turn.

I have cleaned out the ice bucket and still when I try to dispense ice the ice door opens but the auger will not turn.
It is free because I can turn it by hand but it will not turn on its own.

Where can I find a troubleshooting guide for this problem?

My refrigerator model is: WRX735SDBM04

Thank you, David
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Jason O  
#2 Posted : Wednesday, April 3, 2024 8:27:11 AM(UTC)
Jason O

Rank: Member

Groups: Moderators, APP Team, Registered
Joined: 4/11/2019(UTC)
Posts: 0
United States

Was thanked: 1 time(s) in 1 post(s)
Hey David, When the ice paddle is pressed check for 120 VAC at P1 pin 2 and P3 pin 8 on the main control board. If no voltage replace the board. If voltage then replace the auger motor.
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