Rank: Member
Groups: Registered
Joined: 4/1/2024(UTC) Posts: 0 Location: South Carolina
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When I try to dispense ice, the ice auger will not turn.
I have cleaned out the ice bucket and still when I try to dispense ice the ice door opens but the auger will not turn. It is free because I can turn it by hand but it will not turn on its own.
Where can I find a troubleshooting guide for this problem?
My refrigerator model is: WRX735SDBM04
Thank you, David
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Rank: Member
Groups: Moderators, APP Team, Registered Joined: 4/11/2019(UTC) Posts: 0 Was thanked: 1 time(s) in 1 post(s)
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Hey David, When the ice paddle is pressed check for 120 VAC at P1 pin 2 and P3 pin 8 on the main control board. If no voltage replace the board. If voltage then replace the auger motor.
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