Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
mrbandit  
#1 Posted : Tuesday, April 4, 2023 6:22:13 AM(UTC)
mrbandit

Rank: Member

Groups: Registered
Joined: 2/26/2010(UTC)
Posts: 4

I've got a Cafe dishwasher, that is 2 years old. Up until a week ago it never had any issues. Now it will show an H2O code on the display, that I understand is a low water or no water condition. If I start it immediately after the error it will run fine. This is a brand new house. so I find it hard to believe that there is any kind of debri in the system. The water pressure on the feeder line is good, so I don't feel that is the cause. I tried to look at the water level float sensor (name?), but I can't find that anywhere in the unit. Since the unit can run fine immediately after the error I think it is a sensor of some kind. I can't find a lot online about this unit, so any help is appreciated.
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
mrbandit  
#2 Posted : Friday, April 28, 2023 7:06:23 AM(UTC)
mrbandit

Rank: Member

Groups: Registered
Joined: 2/26/2010(UTC)
Posts: 4

Thanks to the APP team for helping me resolve this issue. As the H20 code is related to water, the lack there of, the presence of water in the pump when there should and shouldn't be, so I started with the water source and worked my way into the washer. There was debris in the screen on the water inlet assembly, so I cleaned it and that did appear to resolve the issue, as it ran 3/4 of a cleaning cycle. I could get the unit to purge the water from the unit, so I didn't suspect the pump assembly. After that failure I was certain it was a lack of water, so I replaced the Inlet assembly. The part came quick as always, but that didn't fix the issue.

I removed the unit and put it on my saw horses. I took plenty of pictures then removed things one by one and cleaned them. The drain pump was fine, but the pump motor cutting impellor had a ball of goo material on it and there was no way it was doing anything. This was part of the problem, but cleaning that up was not the solution. After blowing out all of the pump assembly passage ways I moved on to the water pressure assembly, which makes no sense for a name to me. It is not inline to any water sources where pressure would be monitored, but this was the culprit. The sensor is mounted vertically in a bracket that has shield. The bracket had more of that goo in it and the sensor itself, which has a tiny eyelet hole appeared to be full of the goo. It resembled melted plastic.

Our unit came with about a weeks supply of dishwasher pods, and it worked well, so we kept using them. I think the debris on the impellor and in the sensor was partially dissolved pods. We have a large family, so I make it a point to run the unit after everyone has taken a bath. Sometimes, that means there may be little to no hot water for the dishwasher. I think that contributed to the pods not dissolving and ending up in the sensor which is exposed in the pump assembly. This doesn't really explain why the H20 code was being thrown, but I suspect that there is no error condition programmed for the sensor partially functioning.

I ordered a new water pressure assembly and my fairly new dishwasher is working again like it should. I hope this helps someone.

Edited by user Friday, April 28, 2023 7:13:47 AM(UTC)  | Reason: Not specified

Users browsing this topic
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.