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davenlei  
#1 Posted : Thursday, June 9, 2022 9:11:16 AM(UTC)
davenlei

Rank: Member

Groups: Registered
Joined: 6/9/2022(UTC)
Posts: 0
United States
Location: SoCal

My built in side by side Kitchenaid fridge suddenly stopped dispensing ice and water and the dispenser screen on the freezer door exterior is blank. The dispensers do not actuate or make any noise now so it is completely dead. Also the dispenser light does not work.
I did pull power from the unit for ten minutes and plug back in but that did not do anything.
The fridge and freezer continue to work to keep things cold and the interior lights work and the main control screen for temp, etc. work.
I do see the icemaker still turns at intervals thinking it is making ice but no water is filling the tray anymore. I heard the water filler for the ice tray click on then off right away at least once.

Any idea what it is? Is it the dispenser controller board? If so, can you confirm? Also how do you get to that board to replace it?
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davenlei  
#2 Posted : Monday, June 13, 2022 10:12:46 AM(UTC)
davenlei

Rank: Member

Groups: Registered
Joined: 6/9/2022(UTC)
Posts: 0
United States
Location: SoCal

Actually it looks like it still makes ice but does not dispense.
davenlei  
#3 Posted : Tuesday, July 5, 2022 9:17:45 PM(UTC)
davenlei

Rank: Member

Groups: Registered
Joined: 6/9/2022(UTC)
Posts: 0
United States
Location: SoCal

Problem solved. It was the icemaker control board that sits in the door behind the icemaker controls.
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