Rank: Member
Groups: Registered
Joined: 11/6/2016(UTC) Posts: 1
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Hi everyone,
Hope someone can help me find out what's going on with my Samsung Washing machine. Model: WF448AAP/XAA04
At first machine started washing and after 20 to 30 minutes at some point started doing beep alarms indicating "Error! The Motor is not working properly". Other error that the machine presented is "Error! Watter Supply Problem Ensure Water Valve is Open If the Proplem continues Call For Service" I verified and had water all normal. Another issue I notice is that the brightness of the LED screen is like flashing, like sometime more intense than others. I replaced the power outlet thinking the issues was power but issue continued.
I was told by Sears Parts Direct that the issue was the Strator so I ordered one. I received the new one last friday and have it installed, all good in the installation, easy to install. I put everything back in place and turn the machine on, thing is that Now the machine it doesn't even start spinnig. If I go to Spin cycle the machine start like normal but never spins the basket and in 5 to 10 minutes gives the Motor is not working properly error again.
I removed the New strator and placed the original back in place and same thing. So now is worst than before. Whit both Strators and went to Test Mode to test the motor but immediately gives error on Screen with code "3E2".
I would really appreaciate any help to get this right part to be replaced identified.
Thanks,
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